Technical Customer Experience Professional

3 days ago


Brno, South Moravian, Czech Republic Commscope Full time

Required Skills and Qualifications

  • Bachelor's degree or diploma in a computer-related field
  • 6+ years of experience in the networking space, with excellent technical knowledge of wireless networking
  • 3+ years work history in an enterprise Technical Assistance Centre (TAC) environment
  • Experience providing technical support to direct customers, resellers, and field teams in resolving product-related issues

You Will Excite Us If You Have

  • Excellent understanding and applied knowledge of: TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS, wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS
  • Relevant industry accreditations/certifications: CWNA, CWAP, CCIE, CCNP, JNCP, etc


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