Operations Specialist

2 weeks ago


Prague, Hlavní město Praha, Czech Republic Wolt Full time
Join Wolt's Operations Team

We're looking for a talented Courier Community Associate to join our Operations team in Prague. As a key member of our team, you'll play a crucial role in maintaining and developing the communication flow with our courier partners.

About the Role

  • You'll be responsible for supporting couriers in everyday queries, ensuring timely delivery of helpful information through written communication.
  • You'll help create resources, including FAQs, troubleshooting guides, and tips, to empower couriers to resolve common issues independently.
  • You'll work closely with our Operations team to optimize processes, procedures, and communication channels.
  • You'll assist with everyday and ad-hoc tasks to ensure seamless operations.

What We Offer

  • Independent work in a young and dynamic team
  • Possibility of home office
  • Discount on Wolt orders
  • Notebook/Macbook and monitor
  • 25 days of vacation and 3 sick days
  • Multiple benefit options (e.g. multisport card)
  • Snack bar, coffee, tea, fruit, and sweets in office
  • Modern, dog-friendly office
  • Team building, sport, and company events multiple times a year

Requirements

  • Excellent written communication skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Experience in customer support or a related field

How to Apply

Please submit your application in English via our job portal. We look forward to hearing from you



  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Join Wolt as an Operations Specialist, Courier AcquisitionWe are a Finnish technology company and the leading food delivery platform in the region. We are growing rapidly and are now looking for an Operations Specialist to join our Courier Supply Team.About the RoleAs an Operations Specialist in the Courier Supply Team, you will be responsible for ensuring...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    Unlock Your Potential in Financial OperationsAt Schleich GmbH, we're seeking a highly skilled Financial Operations Specialist to join our dynamic team. As a key player in our financial operations, you'll be responsible for managing payment processing, customer relations, account management, and financial operations.Key Responsibilities:Payment Processing:...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Operations SpecialistWolt Market is a rapidly growing company with ambitious goals. We are seeking an Operations Specialist to help set up our Wolt Market operations and prepare for successful launches.Key ResponsibilitiesSupport Store Operations: Collaborate with stores to ensure smooth day-to-day operations.Analyze and Improve Processes: Use data to...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Operations SpecialistWolt Market is a rapidly growing company with ambitious goals. We are seeking an Operations Specialist to help set up our Wolt Market operations and prepare for successful launches.Key ResponsibilitiesSupport Store Operations: Assist stores in running their day-to-day operations, ensuring seamless execution and high-quality...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    About the RoleWolt is a leading technology company in the food delivery and grocery market space. As a Commercial Finance Specialist, you will play a critical role in driving the financial performance of Wolt Market, our grocery store platform.Key ResponsibilitiesCommercial Tasks:Develop and implement strategies to optimize vendor relationships and drive...


  • Prague, Hlavní město Praha, Czech Republic OMIO Full time

    Product Operations AnalystAt Omio, we're looking for a skilled Product Operations Analyst to join our team. As a key member of our product delivery team, you'll play a crucial role in ensuring the smooth operation of our product.Main Responsibilities:Content Management and Operational Support: Ensure the accuracy and relevance of provider-related information...


  • Prague, Hlavní město Praha, Czech Republic OMIO Full time

    Product Operations AnalystAt Omio, we are seeking a highly skilled Product Operations Analyst to join our team. As a Product Operations Analyst, you will play a critical role in ensuring the smooth delivery and optimization of our products.Main Responsibilities:Content Management: Ensure the accuracy and relevancy of provider-related information displayed to...


  • Prague, Hlavní město Praha, Czech Republic OMIO Full time

    Product Operations AnalystThe Product Operations Analyst at Omio plays a crucial role in ensuring the smooth delivery and optimization of our products. This involves troubleshooting and resolving product-related issues and bugs, providing essential technical support and guidance to both the Product and Tech teams, particularly around supply and...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Inventory Specialist to join our team at Wolt Market. As an Inventory Specialist, you will play a critical role in ensuring a world-class customer experience by managing our product assortment in Czechia.Key ResponsibilitiesIdentify and deliver improvement opportunities around supplier lead...


  • Prague, Hlavní město Praha, Czech Republic Expedia Group Full time

    Regulatory Operations Analyst IIAre you looking for a challenging role that combines operational expertise with regulatory knowledge? Expedia Group's Regulatory Operations team is seeking a highly motivated and detail-oriented individual to support our regulatory initiatives.As a Regulatory Operations Analyst II, you will play a key role in ensuring that...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    About the RoleWe are seeking a highly skilled Business Support professional to join our team at ManpowerGroup s.r.o. The ideal candidate will be responsible for executing the end-to-end deal operational process, ensuring seamless customer requests, and facilitating deal closure through the quote-to-booking process.Key ResponsibilitiesExecute the end-to-end...

  • Operations Specialist

    4 weeks ago


    Prague, Hlavní město Praha, Czech Republic Wolt Full time

    {"h1": "Become a Courier Community Associate at Wolt", "p": "At Wolt, we strive to deliver an exceptional courier experience by streamlining onboarding processes, tailoring content, and ensuring timely and engaging education for our courier partners. As a Courier Community Associate, you will play a pivotal role in maintaining and developing the...

  • IT Support Specialist

    3 weeks ago


    Prague, Hlavní město Praha, Czech Republic Livesport Full time

    Supporting Our TeamWe are seeking a skilled IT Support Specialist to join our Internal Tools & Services team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our information systems and providing top-notch support to our users.Key ResponsibilitiesProvide user support and troubleshooting services, including...


  • Prague, Hlavní město Praha, Czech Republic SOLARITY Full time

    Right now, we're searching for an experienced Technical Support Specialist for our team in the Czech Republic and Slovakia.What You'll Do as a Technical Support Specialist in Solarity: Provide technical documentation (datasheets, installation & operation manuals, warranty conditions, certifications) of our products (PV modules, inverters, ESS and others) for...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    {"h1": "Unlock Your Potential at Schleich GmbH", "p": "As an Amazon Order Management Specialist at Schleich GmbH, you will be responsible for ensuring the smooth operation of our Amazon Europe entries. Your key tasks will include processing and managing B2B orders from entry to delivery using SAP, coordinating with internal departments to ensure seamless...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    Job Title: Operations Team Lead for Payment ProcessesWe are seeking a highly skilled and experienced Operations Team Lead to join our Central Operations team at Wolt. As a Payments & Cash Operations Team Lead, you will be responsible for managing and developing a team to ensure our cash and payments processes run smoothly and efficiently in multiple European...

  • CRM Specialist

    7 days ago


    Prague, Hlavní město Praha, Czech Republic British American Tobacco Full time

    Job Title: CRM SpecialistJoin our team as a CRM Specialist and play a key role in supporting our existing team by taking over various tasks arising from day-to-day operations of our CRM ecosystem. Your main areas of focus will be coordination with the EM campaign and legal teams for briefing the content agency, taking over and solving various cases in...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    About WoltWolt is a Finnish technology company that has revolutionized the food delivery industry. Our mission is to deliver a wide variety of products, including food, retail items, and more, to customers across the globe. We're not just about satisfying hunger; we're about building a platform that connects people with the products they need.Job...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    About WoltAt Wolt, our mission is to enhance the courier experience by refining onboarding methods, personalizing content, and ensuring our courier partners receive timely and engaging education.Your RoleAs a Courier Operations Coordinator, you will be instrumental in fostering and enhancing communication with our courier partners. Your objective is to...


  • Prague, Hlavní město Praha, Czech Republic Wolt Full time

    At Wolt, our mission is to deliver the finest courier experience by refining onboarding strategies, personalizing content, and ensuring our courier partners receive timely and engaging education.As a Courier Operations Coordinator, you will be instrumental in nurturing and enhancing the communication channels with our courier partners. The objective is to...