Technical IT Professional

1 day ago


Kraków, Lesser Poland, Czech Republic beBeeIT Full time 300,000 - 600,000
Job Opportunity

We are seeking a skilled Junior IT Support Specialist to fill this role. The ideal candidate will have at least one year of experience in an IT Support or Helpdesk position and a solid understanding of the Microsoft 365 ecosystem.

  • Minimum 1 year of experience in an IT Support or Helpdesk position
  • Solid knowledge of the Microsoft 365 ecosystem
  • Proficiency in Microsoft Office applications
  • Familiarity with Mobile Device Management (MDM) tools
  • Experience in analyzing and maintaining IT systems
  • Good understanding of local network infrastructure
  • Proficient in technical English (minimum B2+ level, written and spoken)
  • Strong communication and interpersonal skills

Nice-to-have skills:

  • Experience with network security solutions and best practices
Main Responsibilities
  • Provide technical support for employees covering both hardware and software issues
  • Troubleshoot daily user problems within the Microsoft 365 ecosystem including Microsoft Office applications
  • Analyze maintain and ensure proper functioning of various IT systems used within the organization
  • Ensure smooth operation of the local network and office devices such as printers phones and conferencing equipment
  • Set up configure and support computer hardware and related technical equipment
  • Respond to support tickets and maintain appropriate technical documentation
  • Collaborate with IT teams and support the implementation of new technologies


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