Financial Systems Support Specialist Position

6 days ago


Warszawa, Mazovia, Czech Republic Link Group Full time

About Link Group

We are a dynamic company looking for a skilled Support Specialist to join our Financial Systems Team.

As the first point of contact, you will be responsible for troubleshooting issues and ensuring seamless operations across Finance and Accounting systems.

The ideal candidate should have experience in support operations and a basic understanding of finance/accounting concepts.

Key Responsibilities:
  • First-line Support: Provide high-quality support to system users, troubleshoot issues, and escalate when necessary.
  • System Integration Monitoring: Monitor system integrations and resolve errors in financial data processing.
  • Support Documentation: Maintain accurate support logs, document resolutions, and create knowledge base articles.
  • Collaboration: Work closely with IT, Finance, and Development teams to improve system performance and support processes.
Requirements:
  • Tools and Methodologies: Familiarity with Agile and Scrum methodologies.


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