E-Commerce Solutions Specialist

1 week ago


Remote, Czech Republic Kozak Group Full time

We are Kozak Group, a dynamic IT service company that specializes in providing top-tier e-commerce solutions. As we continue to scale our operations, we are looking for a skilled and technically aware professional to strengthen our relationships with key partners and oversee projects within the Magento ecosystem.

Job Description

Account Manager Role:

  • Act as the main point of contact for clients, ensuring their business goals and technical requirements are met.
  • Manage and oversee e-commerce projects based on Magento (Adobe Commerce), coordinating with internal teams (developers, QA, designers) to ensure timely and high-quality delivery.
  • Understand clients' requirements and collaborate with technical teams to provide practical solutions.
  • Identify opportunities for upselling and offering additional value-driven services.
  • Monitor project timelines, budgets, and deliverables, ensuring they align with client expectations.
  • Address and resolve client issues, ensuring satisfaction and long-term partnership.
  • Prepare project updates and performance reports for regular client meetings.
Requirements
  • Headless CMS
  • Express.js
  • Nest.js
  • CMS
  • Magento
  • Open source
  • CRM
  • HubSpot
  • Salesforce
  • Jira
  • Asana

We offer a competitive salary ranging from $60,000 to $100,000 per year, depending on experience, plus benefits such as 18 days of paid vacation, paid sick leave, flexible working hours, and remote/hybrid work options. If you are a client-oriented professional with a solid technical understanding of Magento, we would love to hear from you.



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