E-Commerce Solutions Specialist
1 week ago
We are Kozak Group, a dynamic IT service company that specializes in providing top-tier e-commerce solutions. As we continue to scale our operations, we are looking for a skilled and technically aware professional to strengthen our relationships with key partners and oversee projects within the Magento ecosystem.
Job DescriptionAccount Manager Role:
- Act as the main point of contact for clients, ensuring their business goals and technical requirements are met.
- Manage and oversee e-commerce projects based on Magento (Adobe Commerce), coordinating with internal teams (developers, QA, designers) to ensure timely and high-quality delivery.
- Understand clients' requirements and collaborate with technical teams to provide practical solutions.
- Identify opportunities for upselling and offering additional value-driven services.
- Monitor project timelines, budgets, and deliverables, ensuring they align with client expectations.
- Address and resolve client issues, ensuring satisfaction and long-term partnership.
- Prepare project updates and performance reports for regular client meetings.
- Headless CMS
- Express.js
- Nest.js
- CMS
- Magento
- Open source
- CRM
- HubSpot
- Salesforce
- Jira
- Asana
We offer a competitive salary ranging from $60,000 to $100,000 per year, depending on experience, plus benefits such as 18 days of paid vacation, paid sick leave, flexible working hours, and remote/hybrid work options. If you are a client-oriented professional with a solid technical understanding of Magento, we would love to hear from you.
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