Technical Expertise Specialist
5 days ago
We are seeking a highly skilled Technical Expertise Specialist to join our team at Link Group. This is a full-time position with a salary of $85,000 - $115,000 per year, depending on experience.
In this role, you will be responsible for providing technical support and assistance to our customers and internal teams. Your primary goal will be to ensure that our products and services meet the highest standards of quality and reliability.
Key Responsibilities:- Manage emergency support calls during regular business hours (Monday–Friday).
- Respond to and resolve product support tickets via Jira Service Desk.
- Troubleshoot issues, reproduce faults, and work towards effective resolutions.
- Ensure incoming tickets include all necessary information by communicating with customers.
- Assist the Development Team by reproducing issues, debugging, and gathering relevant details for smoother handovers.
- Support customer interactions during technical issue investigations.
- Contribute to a team-oriented culture by actively engaging with other departments within PacketFront.
- Create and distribute product licenses to customers.
- Review and update customer documentation, including user guides, white papers, and release notes.
- Aid in onboarding new team members and improving internal processes.
- Develop technical and customer-facing skills through continuous learning.
- Assist teammates with their tasks and responsibilities to foster team success.
We are looking for someone with a strong background in engineering or a related field, with 3-5 years of experience in a technical support or similar professional role. You should have excellent communication skills, both written and verbal, and be able to explain complex technical concepts to non-technical stakeholders.
Requirements:- Degree in Engineering (or related field), or equivalent experience.
- 3-5 years in a technical support or similar professional role.
- Prior experience in a customer-facing capacity is essential.
- Strong communication skills to explain technical matters clearly to both clients and internal teams.
- General knowledge of Linux systems.
- Experience in networking and troubleshooting.
- Scripting experience.
- Ability to read and understand Java or C.
- Familiarity with database concepts.
- Fluency in English (written and spoken).
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
- The opportunity to work on challenging projects and make a real impact.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
-
Warszawa, Mazovia, Czech Republic emagine Sp. Z o.o. Full timeOverviewWe are seeking a highly skilled ServiceNow Technical Specialist to join our team at emagine Sp. Z o.o. in Warsaw, Poland.The successful candidate will have extensive experience in ServiceNow administration and development, as well as strong understanding of ITIL processes and best practices.About the RoleAs a ServiceNow Technical Specialist, you will...
-
Technical Storage Specialist
11 hours ago
Warszawa, Mazovia, Czech Republic EditShare Full timeAbout This OpportunityWe are seeking a highly skilled Technical Storage Specialist to join our team at EditShare. As a key member of our storage client development team, you will be responsible for designing and implementing cutting-edge solutions to meet the evolving needs of our customers.Key ResponsibilitiesDevelop and maintain our storage client,...
-
Technical Specialist for Banking Sector
2 weeks ago
Warszawa, Mazovia, Czech Republic Devire Full timeAt Devire, we are seeking a skilled and experienced Technical Specialist to join our dynamic technology team within the banking sector.The RoleWe are looking for an individual with strong technical skills in Java and experience in software testing.As a Technical Specialist, you will be responsible for maintaining the QA environment, running regression tests,...
-
Advanced QA Specialist with Automation Expertise
11 hours ago
Warszawa, Mazovia, Czech Republic Ework Group Full timeJob OverviewWe are seeking an experienced Advanced QA Specialist with a focus on automation expertise to join our Test Excellence (TE) department.
-
Warszawa, Mazovia, Czech Republic Teleperformance Poland Full timeCustomer Support Specialist with Romanian Language ExpertiseBecome a technical support consultant in the home appliance industryIn this role, you will be a key figure who will help the customer solve problems and answer their questions. Your excellent communication skills and ability to empathize with customers will make a significant difference in their...
-
Technical Support Specialist
2 weeks ago
Warszawa, Mazovia, Czech Republic Link Group Full timeWe are seeking a skilled Technical Support Specialist to join our team at Link Group. In this role, you will be responsible for providing top-notch technical support to our employees, ensuring they have the tools and resources needed to perform their jobs effectively.About the RoleThe successful candidate will have a strong background in IT, with experience...
-
IT Technical Support Specialist
4 weeks ago
Warszawa, Mazovia, Czech Republic DENTONS BUSINESS SERVICES EMEA Full timeJob DescriptionWe are seeking a skilled IT Technical Support Specialist to join our Dentons Business Services EMEA team. The successful candidate will be responsible for providing first-level technical support to our users, troubleshooting and resolving issues related to hardware, software, network, and applications.Key Responsibilities:Provide first-line...
-
Warszawa, Mazovia, Czech Republic Raiffeisen Tech Full timeRole OverviewWe are seeking a highly skilled Technical Application Specialist to join our Service Management Team at Raiffeisen Tech.Job SummaryThe primary focus of this role will be on conducting end-user testing of our APEX Platform, documenting changes, and preparing blueprints for end users. Additionally, the successful candidate will support onboarding...
-
Technical Software Specialist
2 days ago
Warszawa, Mazovia, Czech Republic EditShare Full timeJob DescriptionWe are looking for a skilled Technical Software Specialist to join our team at EditShare.About the RoleThis is an exciting opportunity for a motivated and experienced professional to contribute to the development of our storage architecture and code base.Key ResponsibilitiesEvaluate technical options for future features and optimize...
-
Technical Support Specialist
2 weeks ago
Warszawa, Mazovia, Czech Republic Capital Full timeAt Capital, we are on the forefront of the digital assets revolution. Our dynamic and rapidly expanding company values talent, initiative, and creativity.About the RoleWe are seeking a Technical Support Specialist to join our team in ensuring our services run smoothly. As a key player, you will investigate and resolve service requests from customers,...
-
Data Governance Specialist
4 weeks ago
Warszawa, Mazovia, Czech Republic Link Group Full timeJob Title: Data Governance SpecialistWe are seeking a skilled Data Governance Specialist to join our team at Link Group. In this role, you will be responsible for driving initiatives within the Analytical Data Program to support the division in becoming more data-centric.Key Responsibilities:Gather and prioritize technical data needs for the Analytical...
-
Technical Solutions Professional
4 days ago
Warszawa, Mazovia, Czech Republic Link Group Full timeAbout the RoleLink Group is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Job DescriptionDegree Requirements: A degree in Engineering (or related field) or equivalent experience...
-
Technical Storage Specialist
4 days ago
Warszawa, Mazovia, Czech Republic EditShare Full timeAbout the RoleAt EditShare, we're seeking a skilled Software Engineer II to join our team.We offer a competitive salary of $120,000 per year, taking into account industry standards and the expertise required for this position.Job OverviewThis is an exciting opportunity to work on our storage architecture and code base. Your primary responsibilities will...
-
Data Automation Specialist
2 weeks ago
Warszawa, Mazovia, Czech Republic Link Group Full timeWe are seeking an experienced Data Automation Specialist to join our team at Link Group. As a key member of the automation team, you will collaborate closely with Workflow Developers, Java Developers, and other specialists to design, develop, and maintain data pipelines that support process automation.The ideal candidate will have extensive experience in...
-
Data Governance Specialist
1 month ago
Warszawa, Mazovia, Czech Republic SEB (Skandinaviska Enskilda Banken) Full timeJob DescriptionWe are seeking a highly skilled Data Governance Specialist to join our team at SEB (Skandinaviska Enskilda Banken). As a key member of our Financial Crime Prevention (FCP) function, you will play a critical role in ensuring the accuracy, completeness, and integrity of our data assets.Key Responsibilities:Develop and implement data governance...
-
Warszawa, Mazovia, Czech Republic DENTONS BUSINESS SERVICES EMEA Full timeAbout the OpportunityDentons Business Services EMEA is currently seeking a skilled Technical Support Specialist to join our Warsaw-based UK&ME Service Desk team. As a member of our team, you will provide exceptional technical support to internal customers, ensuring they can use required IT software and hardware seamlessly.Key ResponsibilitiesProvide...
-
Senior IT Infrastructure Specialist
7 days ago
Warszawa, Mazovia, Czech Republic Netcompany Poland Full timeWith a strong background in computer science or a related field, we are looking for an experienced Senior IT Infrastructure Specialist to join our international teams at Netcompany Poland. Based in Warsaw, this role will involve collaborating with skilled colleagues from Denmark and other European locations.About the RoleWe envision a candidate who is...
-
Digital Analytics Specialist
1 week ago
Warszawa, Mazovia, Czech Republic Experis Polska Full timeJob DescriptionWe are seeking an experienced Digital Analytics Specialist to join our team at Experis Polska. In this role, you will be responsible for ensuring accurate and consistent data collection across various digital platforms.Key Responsibilities:Maintain data integrity and troubleshoot data issues.Analyze web traffic and user behavior data to...
-
Technical Support Specialist
1 month ago
Warszawa, Mazovia, Czech Republic Capital Full timeTechnical Support EngineerWe are seeking a skilled Technical Support Engineer to join our dynamic team. As a Technical Support Engineer, you will be responsible for investigating and resolving service requests from customers, automating manual tasks, developing internal tools, and collaborating with cross-functional teams to improve operational...
-
Business Intelligence Specialist
4 weeks ago
Warszawa, Mazovia, Czech Republic Falck Digital Technology Poland Sp. z o.o. Full timeAbout the RoleWe are seeking a skilled Business Intelligence Specialist to join our Power Platform and AI Services team at Falck Digital Technology Poland Sp. z o.o.As a Business Intelligence Specialist, you will be responsible for bridging the gap between our business stakeholders and the technical team, ensuring that our solutions meet the defined...