IT Service Availability Manager

3 days ago


Katowice Kraków, Czech Republic beBeeAvailability Full time 900,000 - 1,200,000

As an experienced professional, you will have the opportunity to excel in a dynamic role that requires strong organizational and communication skills.

Our team is looking for an individual who can manage and monitor the availability of IT services to ensure they meet agreed targets. This involves coordinating with various teams to resolve availability issues promptly and effectively.

The ideal candidate will possess excellent analytical skills and be able to prioritize tasks efficiently. They must also have a strong understanding of service management frameworks and experience with ITIL v3 or 4 Foundation Certificate would be advantageous.

Key Responsibilities:
  • Manage and monitor the availability of IT services
  • Coordinate with various teams to resolve availability issues
  • Ensure all availability-related incidents and problems are logged and resolved within agreed timescales
Requirements:
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with service management frameworks and ITIL certification
  • Ability to work under pressure and prioritize tasks efficiently

We offer a competitive salary package and a range of benefits including a comprehensive training program, private healthcare, and sport subscription.

This is an exciting opportunity for a motivated and organized individual to join our team and contribute to delivering high-quality services to our clients.



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