Automation Support Professional

4 weeks ago

Olomouc, Olomoucký kraj, Czech Republic Make Full time
Make Your Impact as an Automation Support Specialist

We are a rapidly growing tech company headquartered in Prague, Czech Republic, with teams spread across the globe. Our mission is to empower users to automate their workflows and improve productivity.

About the Role:

We are seeking an experienced Automation Support Specialist to join our global Support team. As an integral part of our organization, you will be responsible for helping users overcome automation challenges, connecting apps, and providing top-notch support.

Your Key Responsibilities:

  • Participate in integration solutions to ensure seamless connectivity between applications.
  • Take ownership of incoming requests from end-users, addressing their concerns promptly and efficiently.
  • Respond to questions related to automation from customers worldwide, demonstrating exceptional problem-solving skills.
  • Collaborate with our product and engineering teams on existing and new features, ensuring a user-centric approach.
  • Liaise with clients to resolve issues in their automation processes, leveraging your expertise to deliver excellent results.

What We Offer:

  • A competitive salary of approximately $60,000 - $80,000 per annum, depending on location and experience.
  • Opportunities for professional growth and development through our Learning & Development plan.
  • A dynamic, multinational team with 42 nationalities, fostering a culture of diversity and inclusion.
  • An array of benefits, including RSUs grants, annual bonuses, health insurance, and a comprehensive benefits package.

About Us:

We believe that different makes us better. At Make, we celebrate diversity, promote equal opportunities, and strive to create an inclusive environment where everyone feels valued and empowered to succeed.

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