Anti-Fraud Specialist for Insurance Company

5 days ago


Budapest, Budapest, Czech Republic Marshmallow Full time
About the Role

We are seeking a skilled Anti-Fraud Specialist to join our team at Marshmallow. In this role, you will play a vital part in protecting our customers from inflated premiums caused by fraudulent activity.

Key Responsibilities:
  • Investigate policies and review documentation to prevent fraud while ensuring fairness for our customers.
  • Analyze policy details and supporting documents to identify signs of misrepresentation.
  • Apply investigative techniques to assess policy validity and detect fraudulent activity.
What You'll Bring:
  • Demonstrable analytical skills and the ability to identify patterns or inconsistencies in data.
  • Experience collaborating within teams to achieve goals and resolve challenges.
  • Excellent customer service skills with the ability to maintain positive relationships with customers.
About Our Team:

We're a dynamic and fast-paced team dedicated to delivering exceptional results and exceeding customer expectations. Our Fraud Team plays a crucial role in protecting our honest customers from fraudulent activity, and we're looking for talented individuals to join us.

Our Culture:

We believe in creating a culture that is open, collaborative, and innovative. Our team members enjoy a range of benefits, including flexible working arrangements, learning and development opportunities, and access to cutting-edge tools and technology.

What We Offer:
  • A competitive bonus scheme designed to reward and recognize high performance.
  • SZÉP card - Budget to spend on meals, leisure, and accommodation.
  • Mental wellbeing support - Access therapy and mental health sessions through Oliva.
How to Succeed:

To succeed in this role, you will need to be able to balance the need to protect the business from fraudulent activity while delivering a positive experience to customers. This requires excellent analytical skills, attention to detail, and strong communication skills.



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