Junior Customer Support Specialist for Community-Driven Games
1 week ago
**Job Summary**
We are seeking a Junior Customer Support Specialist to join our Growth Team at Reality Games, a fast-growing mobile game studio. The ideal candidate will have a passion for community-driven games and excellent communication skills.
Key Responsibilities
- Resolve player issues and provide top-notch support
- Manage Discord and engage with the community
- Support in-game events and LiveOps
- Optimize support processes to ensure seamless player experience
Requirements
- Strong communication skills
- At least 1-year of previous customer service experience
- Bachelor's/Master's degree (or in progress)
What We Offer
- Opportunity to develop skills in a fast-paced environment
- Knowledge sharing and employee development
- Flexible hours and work-from-office position
- Beautiful office in the heart of Kraków
At Reality Games, we're passionate about creating innovative and addictive games. If you're excited about working with our team and have most of the skills we're looking for, please apply.
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