Junior Customer Support Specialist for Community-Driven Games

1 week ago


Kraków, Lesser Poland, Czech Republic Reality Games Full time

**Job Summary**

We are seeking a Junior Customer Support Specialist to join our Growth Team at Reality Games, a fast-growing mobile game studio. The ideal candidate will have a passion for community-driven games and excellent communication skills.

Key Responsibilities

  • Resolve player issues and provide top-notch support
  • Manage Discord and engage with the community
  • Support in-game events and LiveOps
  • Optimize support processes to ensure seamless player experience

Requirements

  • Strong communication skills
  • At least 1-year of previous customer service experience
  • Bachelor's/Master's degree (or in progress)

What We Offer

  • Opportunity to develop skills in a fast-paced environment
  • Knowledge sharing and employee development
  • Flexible hours and work-from-office position
  • Beautiful office in the heart of Kraków

At Reality Games, we're passionate about creating innovative and addictive games. If you're excited about working with our team and have most of the skills we're looking for, please apply.



  • Kraków, Lesser Poland, Czech Republic Reality Games Full time

    Job Title: Junior Customer Support SpecialistWe are seeking a highly motivated and organized Junior Customer Support Specialist to join our Growth Team at Reality Games. As a key member of our team, you will be responsible for resolving player issues, managing our Discord community, and supporting in-game events and LiveOps.Key Responsibilities:Resolve...


  • Kraków, Lesser Poland, Czech Republic Sperasoft Full time

    Job DescriptionWe are seeking a highly skilled Game Server Operations Specialist to join our team at Sperasoft. As a key member of our operations team, you will be responsible for proactively monitoring online games and related systems, analyzing and assessing game and system health and performance, and providing critical information to on-call personnel.Key...


  • Kraków, Lesser Poland, Czech Republic AVSystem Full time

    Customer Support @ AVSystemAre you passionate about delivering exceptional customer experiences and driving business growth through innovative IoT solutions?We're seeking a skilled Customer Support professional to join our team and help shape the future of IoT solutions for enterprises.Your Key Responsibilities:Facilitate client onboarding and ensure...


  • Kraków, Lesser Poland, Czech Republic Antal Sp. z.o.o. Full time

    We are seeking a highly skilled Customer Service Support Specialist with advanced German language proficiency to join our team at Antal Sp. z.o.o. in Kraków. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work in a hybrid environment.Key Responsibilities:• Provide exceptional customer service...


  • Kraków, Lesser Poland, Czech Republic Reality Games Full time

    Job DescriptionWe are seeking a skilled Digital Media Specialist to support our CEO in guiding our company toward its strategic objectives.Key ResponsibilitiesDevelop and oversee the CEO's social media strategy, ensuring alignment with the company's branding and communication objectives.Craft well-structured reports, presentations, and documents that reflect...


  • Kraków, Lesser Poland, Czech Republic Forward Thinking Systems Polska sp. z o.o. Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Forward Thinking Systems Polska sp. z o.o. The successful candidate will provide technical service-related operations, working directly with clients and the technical support team on issues, escalations, and testing our hardware/software products.Key...


  • Kraków, Lesser Poland, Czech Republic Antal Sp. z.o.o. Full time

    About the Role:We are seeking a highly skilled Customer Service Support Specialist with German language proficiency to join our team. As a Customer Service Support Specialist, you will be responsible for providing exceptional customer service to our clients across phone, email, and chat platforms.Key Responsibilities:Provide front-line support to clients...


  • Kraków, Lesser Poland, Czech Republic Antal Sp. z.o.o. Full time

    About the RoleWe are seeking a highly motivated and organized Sales Support Analyst with excellent communication skills in Romanian to join our team in Kraków. As a Sales Support Analyst, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting the sales team in a fast-paced environment.Key...


  • Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full time

    Job Title: {title}We are seeking a highly motivated and results-driven {title} to join our team at {company}.The ideal candidate will have excellent communication skills, a proven track record of business development, and a strong ability to problem-solve in a fast-paced environment.The {title} will be responsible for building and maintaining strong...


  • Kraków, Lesser Poland, Czech Republic Reality Games Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Office & Event Manager to join our team at Reality Games. The successful candidate will be responsible for managing the daily operations of the office, including administrative processes, event planning, and coordination.Key Responsibilities:Manage office operations, including...

  • Office Manager

    1 month ago


    Kraków, Lesser Poland, Czech Republic Reality Games Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Office & Event Manager to join our team at Reality Games. The successful candidate will be responsible for managing the daily operations of the office, including administrative processes, office supplies, and correspondence. Additionally, they will assist in planning and coordinating...


  • Kraków, Lesser Poland, Czech Republic Reality Games Full time

    Job DescriptionWe are seeking a highly skilled Personal Brand and Digital Media Generalist to support our CEO in guiding our company towards its strategic objectives.Key Responsibilities:Social Media Strategy: Develop and oversee the CEO's social media strategy, ensuring alignment with the company's branding and communication objectives.Content Creation:...


  • Kraków, Lesser Poland, Czech Republic Euroclear Full time

    About the Role:We are seeking a highly skilled Unified Communication Engineer to join our team at Euroclear. As a key member of our M365 & Voice Squad, you will be responsible for designing, implementing, and managing our unified communication (VoIP, video) solutions.Key Responsibilities:Design and implement Microsoft 365 voice calling, meeting, and...


  • Kraków, Lesser Poland, Czech Republic Antal Sp. z.o.o. Full time

    About the RoleWe are seeking a highly skilled Sales Support Analyst with Romanian language proficiency to join our team. As a Sales Support Analyst, you will be responsible for providing exceptional customer service, handling sales inquiries, and supporting the sales team in their daily activities.Key ResponsibilitiesCollaborate with the Sales Team to...


  • Kraków, Lesser Poland, Czech Republic Splunk Services Sp. z o.o. Full time

    About the RoleWe are seeking a highly skilled Support Software Engineer to join our team at Splunk Services Sp. z o.o. As a member of our Support Operations Team, you will play a critical role in building and maintaining systems that enable us to deliver exceptional customer experiences.Key ResponsibilitiesEvaluate new opportunities to advance the...


  • Kraków, Lesser Poland, Czech Republic emagine Sp. Z o.o. Full time

    Job Title: Business Development SpecialistJob Overview: We are seeking an experienced Business Development Specialist to join our team at emagine Sp. Z o.o. in Krakow, Poland.Responsibilities:Support the global deployment of various Wholesale Credit and Lending initiatives.Facilitate the rollout of an intelligent, automated lending platform.Analyze client...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About the RoleAs a key member of our Global Treasury team, you will provide high-level administrative support to members of the Executive Committee, ensuring seamless day-to-day operations. This is an excellent opportunity to develop your skills in a dynamic environment.Key ResponsibilitiesManage complex schedules, coordinate travel arrangements, and book...


  • Kraków, Lesser Poland, Czech Republic Selmo Full time

    About SelmoSelmo is a leading provider of innovative sales solutions for the digital age. Our mission is to empower businesses to succeed in the ever-evolving world of e-commerce.Job SummaryWe are seeking a highly motivated and experienced Sales Specialist to join our team in Portugal. As a Sales Specialist, you will be responsible for selling our popular...


  • Kraków, Lesser Poland, Czech Republic Antal Sp. z.o.o. Full time

    {"title": "Financial Services Specialist", "content": "Job DescriptionWe are seeking a highly skilled Financial Services Specialist to join our team at Antal Sp. z.o.o. in Kraków. As a Financial Services Specialist, you will be responsible for providing exceptional support to our clients across phone, email, chat, and social media.Key...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    Job Title: Regulatory Reporting SpecialistJoin HSBC Technology Poland as a Regulatory Reporting Specialist and contribute to the delivery of high-quality regulatory reporting returns. As a key member of our team, you will be responsible for ensuring the accuracy and timeliness of our reports, while also providing subject matter expertise to stakeholders...