Customer Service Representative with German Language Expertise

2 weeks ago


Warszawa, Mazovia, Czech Republic Teleperformance Poland Full time
Company Overview

Teleperformance Poland is a leading outsourcing company that provides exceptional customer service solutions to various industries.

Salary and Benefits

We offer a competitive salary of 50 PLN gross/hour, as well as access to the MyBenefit platform, which allows you to choose from a range of benefits, including private medical care, sports card, shopping or travel vouchers, cinema tickets, and more.

Job Description

As a Customer Service Representative, you will be responsible for supporting customers in placing sports bets, verifying the age of bettors, and dividing working time between back-office, phone, and other activities.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Knowledge of German at the level of min. B2
  • Knowledge of English at min. B2
  • Availability to work part-time or full-time
  • Willingness to work shifts
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Multicultural environment and mixed-aged teams
  • Deliicious aromatic coffee available in the office
  • A lot of opportunities to grow and be promoted within the company
  • Choice of training hours: morning (Monday to Friday 9 am-5 pm), afternoon (Monday to Friday 5-21 pm + Saturday 9 am-5 pm)
Recruitment Process

The recruitment process consists of four stages:

  • Quick phone call
  • Language verification
  • Knowledge test
  • Teams Interview


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