Strategic Banking Client Relationship Manager

4 days ago


Budapest, Budapest, Czech Republic JOB Kft Full time

At JOB Kft, we're seeking a highly skilled Premium Banking Customer Service Analyst to join our team.

About the Role

We're looking for an exceptional individual to manage client portfolios and provide high-quality service for current accounts and cash management queries.

Key Responsibilities
  • Manage client relationships and deliver timely banking services to corporate clients across Europe.
  • Serve as the primary contact for corporate clients' daily banking needs.
  • Proactively offer solutions and ensure operational efficiency by handling client queries effectively.
  • Oversee incident resolution, analyze feedback, and manage complaints in a proactive manner.
  • Maintain a strong relationship with clients and internal teams through regular communication.
  • Report issues and successes to management and update internal tools to drive business growth.
Requirements

To succeed in this role, you'll need:

  • Excellent German language skills, both spoken and written.
  • A university degree and relevant work experience.
  • High-level MS Office knowledge and proficiency.
  • Exceptional client relations expertise and a proactive approach to problem-solving.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive compensation package.


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