Elevate Your Career as a Fraud Detection Specialist

5 days ago


Budapest, Budapest, Czech Republic Marshmallow Full time

Company Overview

Marsmallow is an innovative insurance provider dedicated to offering fair and competitive prices to customers. Our mission is to revolutionize the industry by leveraging technology to serve marginalized groups that are often overlooked.

We prioritize customer satisfaction, collaboration, and continuous learning to drive progress and excellence in our work.

About This Role

This role offers an exceptional opportunity for career growth and development in fraud prevention and underwriting. As a key member of the Fraud Validation Team, you will play a vital role in protecting honest customers from inflated premiums caused by fraudulent activity.

Responsibilities

  • Review policy details and supporting documents to identify signs of misrepresentation.
  • Apply investigative techniques to assess policy validity and detect fraudulent activity.
  • Contact customers to request additional information, clarify changes, or resolve discrepancies while maintaining excellent service standards.

Requirements

To succeed in this role, you will need:

  • Analytical skills to effectively identify patterns and inconsistencies in data.
  • The ability to collaborate with cross-functional teams to achieve goals and resolve challenges.
  • A customer-centric approach to deliver exceptional service and support.

What We Offer

We provide a comprehensive benefits package, including:

  • Flexi-office working with at least 2 days per week spent with your team in our Budapest office.
  • Personal budgets for books and training courses to support your professional growth.
  • Mental wellbeing support through access to therapy and mental health sessions.
  • A competitive bonus scheme designed to recognize high performance.
  • A SZÉP card budget for meals, leisure, and accommodation.
  • Sabbatical leave after 4 years of service.
  • Work from anywhere flexibility.
  • Access to top-notch healthcare services through Medicover Blue.
  • All You Can Move membership or a monthly BKK pass.

Culture and Values

We value autonomy, ownership, and open communication. Our culture encourages teamwork, innovation, and continuous improvement. If you share our vision and values, we invite you to explore this exciting opportunity to join our dynamic team.



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