IT Service Governance Specialist @ HSBC Technology Poland

6 hours ago


Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

Company Overview

At HSBC Technology Poland, we are committed to delivering top-quality, customized banking solutions across 50+ countries. We believe in creating fantastic products with exceptional customer experience that seamlessly integrate into our customers' lives.

Salary: The estimated annual salary for this position is around €60,000 - €80,000, depending on the individual's qualifications and experience.

Job Description:

As an IT Service Governance Specialist at HSBC Technology Poland, you will be responsible for ensuring the services you own are service safe, secure, resilient, and available while adhering to compliance, control standards, and KCI requirements. You will foster a compliance-first culture across the organization and ensure engineering teams are aligned with and informed of changes in the control landscape.

Required Skills and Qualifications:

  • Service Management expertise
  • Strong communication and problem-solving skills
  • Knowledge of ITIL, ServiceNow, Agile, Jira, Confluence, and SharePoint

Benefits:

  • Training budget
  • Private healthcare
  • Flat structure
  • Multisport card
  • Monthly remote work subsidy
  • Psychological support
  • Conferences
  • PPK option
  • Annual performance-based bonus
  • Integration budget
  • International environment
  • Small teams
  • Employee referral bonus
  • Mentoring
  • Workstation reimbursement
  • Company share purchase plan
  • Childcare support programme
  • Bike parking
  • Playroom
  • Shower
  • Canteen
  • Free coffee
  • Free beverages
  • Free parking
  • In-house trainings
  • In-house hack days
  • No dress code
  • Modern office
  • Knowledge sharing
  • Garden
  • Massage chairs
  • Kitchen


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