Technical Integration Specialist
3 days ago
PCMI is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We operate in a dynamic, entrepreneurial environment with teams located in the US, Poland, and Thailand working collaboratively to build our PCRS platform.
The platform automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers. Our team members work closely together around the clock to ensure seamless client onboarding and integration with external systems.
Job DescriptionThe Technical Integration Specialist will be responsible for assisting with the successful onboarding of new clients to the PCRS platform. This involves integrating clients' external provider systems, configuring add-on products, and migrating legacy data to PCRS.
This role will work closely with the Data Conversion Team to develop Power BI reports and advance the Data Conversion tools and process. The ideal candidate will possess strong analytical and problem-solving skills, with excellent verbal and written communication skills.
Key Responsibilities:- Setup and test integrations between PCRS and external systems such as Menu Systems, DMS systems, Inspection Companies, Parts Integrations, and Payment Providers.
- Be a Subject Matter Expert (SME) for PCRS add-on modules and own their implementation for new clients.
- Work closely with the Business Analyst and Data Conversion team on configuration, tasks, and testing necessary to get a new client live on PCRS.
- Partner with the Data Conversion Team on developing tools such as Power BI reports for data analysis and verification report delivery to be used by the Business Analyst Teams.
- Drive improvement projects, such as building a customer-facing utility that advances the Implementation Team's current data validation tool and building automated test validations to reduce manual review of conversion data.
- Ensure proper documentation of Conversion processes and technical updates.
- Strong SQL skills.
- Familiarity with Jira, Confluence, Swagger, Postman, and Git.
- Sport subscription.
- Training budget.
- Private healthcare.
- International projects.
- Free coffee.
- Bike parking.
- Shower.
- Free snacks.
- Free beverages.
- Free parking.
- In-house trainings.
- Free breakfast.
- Modern office.
- No dress code.
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