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German Speaker Customer Support Specialist

1 month ago

Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

Are you a highly motivated and organized individual with excellent communication skills?

We are looking for a German speaker to join our team as a customer support specialist in a hybrid model. As a key member of our support team, you will be responsible for providing top-notch support to our German-speaking clients, ensuring their needs are met and issues are resolved efficiently.

Key Responsibilities:
  • Providing exceptional customer service via phone, email, and chat
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with cross-functional teams to resolve complex customer issues
  • Staying up-to-date with product knowledge and industry trends
Requirements:
  • Fluent German and English language skills
  • At least 2 years of customer support experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the industry
  • Chance to develop your skills and advance your career
  • Flexible working hours and remote work options