Dutch Language Support Specialist
4 days ago
Overview
We support customers of one of the largest manufacturers of home appliances/RTV equipment at Teleperformance Poland.
About Us
We are a growing team looking for enthusiastic and committed consultants who can serve our customers with expertise.
Job Description
We are seeking a skilled Technical Support Consultant with Dutch to provide top-notch customer support via phone or email.
Key Responsibilities:
- Customer Support: Assist clients in resolving technical issues related to household appliances and RTV equipment.
- Troubleshooting: Diagnose and resolve technical problems efficiently.
- Product Information: Provide detailed information on products and their functionality.
- Request Entry: Enter client requests into the system accurately.
Requirements
To succeed in this role, you will need:
- Dutch Proficiency: Fluency in Dutch (B2/C1) is mandatory.
- English Proficiency: Very good command of English (B1/B2) is required.
- Basic Knowledge: Familiarity with operating household appliances is necessary.
- Soft Skills: Smile, positive attitude, communicative, willingness to learn, and ability to type quickly on a computer keyboard.
- Availability: Availability for a minimum of 120 hours per month is required.
Benefits
We offer:
- Civil Contract: A fixed rate of PLN 56.00 gross/hour.
- Schedule Flexibility: The possibility of arranging a convenient collaborating schedule.
- MyBenefit Platform: Access to the MyBenefit platform, where you can exchange points for rewards.
- Remote Work: Remote work possibilities after the trial period and achieving positive results.
- Personal Development: Opportunities for personal and language development through internal training and free access to a language learning platform.
- Career Growth: Opportunities to grow within the company's structures through internal recruitment.
Recruitment Process
The recruitment process involves several stages:
- Screening: Initial telephone interview.
- Language Test: Assessment of your Dutch proficiency.
- Online Interview: Verification of your English language skills.
- Decision: Final decision based on your performance.
Join our team and contribute to delivering exceptional customer experiences.
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