Visionary Business Intelligence Strategist

3 days ago


Remote Warsaw, Czech Republic Zowie Full time

At Zowie, we're pushing the boundaries of how businesses interact with their customers.

We're creating a future where AI Agents handle 100% of customer service interactions—delivering instant, personalized, and exceptional experiences.

Leading consumer brands like True Classic, Decathlon, and InPost trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.

The potential for using data to generate impactful insights is tremendous. We're seeking a meticulous and proactive Data Analyst to join us and help usher in the era of extremely capable customer service AI Agents.

About Us
  • Our team is ambitious and innovative. We never settle. We always look for better ways of doing things.
  • We work together, support each other, and focus on winning as a team.
  • Change is constant, and we thrive in this ever-evolving environment.
Job Description

This role is not just about owning BI dashboards. You'll take an active role in researching business and product hypotheses from start to finish to help us make better decisions and steer the company towards exponential growth.

If you love finding hidden meaning in data and turning it into impactful insights, let's talk.

Responsibilities
  • Investigate, gather knowledge, and prepare business analyses.
  • Conduct Discovery with cross-functional stakeholders to identify data and metrics they need to solve their business problems.
  • Propose your own analytical goals and observations that will drive the results of the company.
  • Create, manage, and maintain reporting dashboards in a BI tool.
  • Lead projects end-to-end from discovery to activation and post-launch in collaboration with a cross-functional team.


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