Unlock the Potential of AI-Powered Customer Experience

3 days ago


Remote, Czech Republic Zowie Full time

About Us

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  • We're a team of over 100 ambitious individuals on a mission to revolutionize customer experience with our AI solutions.

Our AI agents are trusted by top online brands to handle their customer care efforts, resulting in rapid support, brand voice consistency, and revenue growth. We believe that AI can tap into the gap between website visitors and customer service teams, unlocking tremendous value by bringing speed and empathy to customer interactions.

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Your Role

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You will work alongside our skilled product and engineering teams to deliver new features to our customers. In the spirit of shift-left testing, you will be involved in the process from the very beginning, helping to shape the idea and determine what needs to be accomplished.

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As a tester, you play a critical role in ensuring we deliver on our promises to our customers. You will collaborate closely with cross-functional teams of developers, designers, and product managers to create real value for our customers.

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Key Responsibilities

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  • Manual explorations, breaking things, being pixel-perfect, diving deep, and getting to know your playground (product) extremely well.
  • Collaboration with cross-functional teams to create real value for our customers.

Requirements

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  • Testing experience with web applications and APIs.
  • Familiarity with design tools like Figma and test case management tools like TestRail.
  • Experience with GraphQL and REST API.
  • Strong communication skills and ability to explain issues in simple business terms.
  • Working proficiency in English.

What's in it for You

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  • Growth opportunities with ownership and autonomy.
  • Supportive environment with training budget and employee stock option plan.
  • Flexible work arrangements with unlimited paid time off.

Why Zowie?

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  • Ambitious and innovative team culture.
  • Limited hierarchy and flat structure.
  • Opportunities for personal and professional growth.

Benefits

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  • Training budget.
  • Sport subscription.
  • Private healthcare.
  • Employee Stock Option Plan (ESOP).
  • Unlimited paid time off.
  • Great company offsites.
  • Free coffee.
  • Bike parking.
  • No dress code.
  • Free snacks.
  • In-house trainings.
  • In-house hack days.
  • Modern office.
  • Free beverages.


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