Service Delivery Manager Position

As a seasoned professional, you will play a pivotal role in ensuring the seamless delivery of IT services.The Problem Manager is responsible for identifying and resolving complex issues that impact our operations.This challenging role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.In this...

Delivery LeadYou are responsible for overseeing the delivery of strategic initiatives with significant global impact. This role involves collaborating with global stakeholders and managing the delivery process to meet business priorities and industry standards.The primary focus is on ensuring risk performance aligns with the Group Risk Strategy. You will be...

At least 5 years of experience on complex projects across countries or regionsUnderstanding of banking and/or financial services industry and/or shared services organisationsExperience in delivering significant change and cooperating with stakeholders in different locationsExperience of managing projects in Agile way; including working knowledge of Jira and...

What you need to have to succeed in this roleExcellent understanding of the project lifecycleExcellent understanding of Global Transformation Frameworks and best practice techniques.A thorough understanding of the purpose, value, culture and fundamentals of Global Transformation Strong understanding of banking / HSBC and understanding of how change drives...

Skills & Experience:4+ years of experience in project or delivery management roles, ideally in the software, messaging or fintech sectors.Proven experience managing multiple concurrent customer engagements and internal workstreams.Strong organizational, analytical and leadership skills.Exceptional communication skills, with fluency in English and Polish...

IT Service Delivery Specialist The role of an IT Service Owner is pivotal in ensuring the seamless delivery of critical IT services. As a key stakeholder, you will be responsible for managing these services end-to-end, guaranteeing their performance, compliance, and alignment with business needs.This involves proactive planning and collaboration across...

As a Junior Team Manager, you will lead a team to deliver high-quality services while developing your skills and knowledge in the P2P area. This role requires strong organizational and problem-solving abilities, as well as effective communication and leadership skills.SalaryThe salary for this position is not specified in the job description. However, it is...

Operations Project LeadAbout This RoleThis position is responsible for ensuring the success of our support teams in delivering services to clients. The successful candidate will have the opportunity to develop within a dynamic team and contribute to cross-functional projects.The ideal candidate will be responsible for coordinating service delivery,...

You're ideal for this role if you have:5+ years of experience in delivering complex data or change programs Deep understanding of data management principles and enterprise data models Strong experience working within Agile methodologies and frameworks Proven ability to manage diverse stakeholder relationships across geographies Strong decision-making...

We are seeking a highly skilled Scrum Master to join our Cloud Services team.About the RoleThe ideal candidate will have extensive experience in Agile project management, with a strong understanding of Scrum principles and practices. They will be responsible for facilitating Scrum ceremonies, removing impediments, and driving continuous improvement.As a...