Salesforce Product Owner

1 week ago

Prague, Hlavní město Praha, Czech Republic Make Full time
Job Title: Salesforce Product Owner

Make is a leading visual platform for designing, building, and automating anything. We're headquartered in Prague, Czech Republic, and have teams across the USA, UK, Germany, France, Canada, India, and Chile.

Job Summary:

We're seeking a Salesforce Product Owner to join our Business Processes and Systems department. As a GTM systems technical lead, you'll work closely with operations teams, business units, and analytics teams to design and implement scalable, efficient, and user-oriented systems processes.

Key Responsibilities:
  • Design and implement technical business processes within Salesforce central CRM and other customer success and sales tools.
  • Offer technical and operational advisory to business partners during brainstorming phases of GTM operations process designs.
  • Engage with business units stakeholders and GTM Strategy and Operations team to collect functional requirements for both internal or cross-departments processes within centrally-managed GTM tools.
  • Coordinate and ensure proper alignment and delivery of GTM-related technical initiatives where Business Processes & Systems team is involved.
  • Lead a team of Business Processes & Systems specialists with focus on GTM systems projects and implementations to ensure autonomous management of initiatives covering GTM scope, while reporting to the Head of Business Processes and Systems.
  • Manage end-to-end initiatives and projects covering GTM motion cross-functions needs.
  • Configure and setup centrally-managed GTM systems (CRM, Customer Success Tool..) to adopt to business needs and to improve the overall user experience.
  • Implement scalable and easy-to-maintain technical solutions (user interfaces, forms, automation scenarios...) to power those business processes within GTM tools.
Requirements:
  • 5-7 years of experience in Salesforce implementations or Go-to-market systems implementation roles with parallel earned experience around Sales operations in a SaaS company (Salesforce is a must-have, Hubspot or other CRMs would be highly valuable).
  • Admin knowledge of Custify or other Sales/Success and digital tools would be a plus.
  • Experience with working with Make platform or any other automation platform is a plus.
  • Ability to translate business requirements road map into detailed action plan and technical requirements.
  • Fluent English.
What We Offer:
  • RSUs grant in a rapidly growing company raising its value every day.
  • Annual bonus.
  • Multinational team with 42 nationalities creating the future of automation.
  • Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year.
  • 3 Company Impact Days per year.
  • Notebook/Macbook and 34'' curved monitor.
  • 25 days of vacation, 4 sick days, company day off on 31st December.
  • 10 care days to care for your loved ones.
  • Extra parental vacation (3-6 months).
  • RSUs grant for a newborn child.
  • Life insurance.
  • Benefit Plus Cafeteria (incl. MultiSport Card).
  • Remote working allowance.
  • Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone.
  • Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion.
  • Flexible working hours + home office.
  • Company therapy pets in Prague's office (dog-friendly office).
  • Company 3D printer.
  • Team buildings, parties, and company events multiple times a year.

We're an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.

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