Strategic Operations Leader for Growth

2 days ago


Remote, Czech Republic Talent Alpha Full time
Job Overview

Talent Alpha is seeking a seasoned Operations Manager to lead and optimize its GBS, BPO, and PMO teams.

Key Responsibilities:
  • Oversee and Optimize Operations: Lead the performance of GBS, BPO, and PMO teams to ensure high productivity and engagement. Monitor billability and resource allocation across teams.
  • Ensure Effective Communication: Host regular meetings to assess workload, provide guidance, and address challenges. Track progress on ongoing projects and ensure deadlines are met.
  • Drive Performance Excellence: Analyze team outputs and identify opportunities for improvement. Implement strategies to enhance operational efficiency and foster a high-performance culture.
  • Collaborate with Senior Leadership: Align team activities with business objectives. Provide regular updates on team performance, project statuses, and operational challenges.
  • Innovate Processes: Identify and execute improvements within GBS, BPO, and PMO operations to enhance service delivery and efficiency.
Requirements

To be successful in this role, you will need:

  • Project management expertise
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
Benefits

Talent Alpha offers a remote work environment with a focus on flexibility and work-life balance. Our company culture is professional, innovative, and inclusive, providing opportunities for growth and career development. Join us as we strive for operational excellence and cutting-edge practices.



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