Customer Support Engineer for Property Management Systems
2 weeks ago
Are you looking for a challenging role that combines your technical expertise with customer-facing skills? We're seeking a highly motivated and detail-oriented Customer Support Engineer to join our team at Capgemini Polska Sp. z o.o.
About the RoleIn this position, you will be responsible for deploying and installing Property Management Systems (PMS) to hotel properties across Europe. Your primary focus will be on providing remote/onsite training, system configuration, and troubleshooting to ensure seamless implementation projects.
You will work closely with our hotel management team to schedule activities, resolve system issues, and communicate effectively with other Implementation team members. Additionally, you will be responsible for maintaining project documentation, tracking progress, and collaborating with internal and external support teams as needed.
Key Responsibilities- Deploy and install PMS to hotel properties across Europe
- Provide remote/onsite training, system configuration, and troubleshooting
- Liaise with hotel management team to schedule activities and resolve system issues
- Collaborate with Implementation team members for shift scheduling and task allocation
- Maintain project documentation and track progress
- Communicate effectively with internal and external support teams
To succeed in this role, you will need:
- A strong background in technology or related field
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Familiarity with cloud-based systems and software development
We provide a comprehensive benefits package, including:
- A competitive salary range of 35,000-55,000 PLN per year, depending on experience
- A flexible working model that allows you to balance work from home and office environments
- Private medical care, life insurance, and access to a modern office space
- Ongoing training and professional development opportunities
- A dynamic and supportive team environment
-
Customer Support Specialist
3 weeks ago
Kraków, Katowice, Wrocław, Czech Republic Capgemini Polska Sp. z o.o. Full timeJob DescriptionWe are seeking an ambitious and tenacious Customer Support Specialist to join our team in Polska. As a key member of our implementation team, you will play a vital role in deploying and installing Property Management Systems to hotel properties across Europe.About the RoleThis is a fantastic opportunity for someone with excellent communication...
-
Software Engineering Technical Manager
2 months ago
Kraków, Czech Republic Motorola Solutions Systems Polska Full timeExperience in leading people as a manager or technical lead. Proficient hands-on expertise in modern C++ (ideally in embedded systems). Flexibility to adapt to changing priorities in a fast-paced, customer-focused environment. Ability to identify and capitalize on opportunities, identify risks/issues, formulate recommendations, and drive sound decisions...
-
Document Management System Engineer
3 weeks ago
Kraków, Lesser Poland, Czech Republic Tesco Technology Full timeAbout the RoleWe are seeking an experienced system engineer to join our team as a document management system engineer. This is an exciting opportunity to work with cutting-edge technology and contribute to the development of innovative solutions.ResponsibilitiesBe a subject matter expert for Opentext Documentum productFocusing on performance, availability,...
-
Kraków, Lesser Poland, Czech Republic Forward Thinking Systems Polska sp. z o.o. Full timeJob Summary:The Technical Support Specialist plays a vital role in ensuring seamless customer experiences by delivering top-notch technical service-related operations.This position works closely with clients and the technical support team to resolve issues, escalate problems, test hardware/software products, and update internal systems to reflect customer...
-
Kraków, Czech Republic Motorola Solutions Systems Polska Full timeProven experience in developing software using C++ or other modern languages, with a demonstrated understanding of firmware and/or backend systems. Experience with Go language or willingness to learn Solid experience with unit testing frameworks like GoogleTest, enabling you to write robust and reliable code. Comfortable working in a Linux environment, with...
-
Kraków, Czech Republic Motorola Solutions Systems Polska Full timeEducation Required – Bachelor's Degree or equivalent work experience Experience Required – 2+ years of experience in SIEM environment or system administration Requirements: Administration and Deployment of a clustered environment. Enterprise Security and User Behavior Analytics Data models Develops and customizes apps and dashboards Implements...
-
Kraków, Czech Republic Forward Thinking Systems Polska sp. z o.o. Full timeMust have: Required and Preferred Qualifications: 1+ years relevant work experience in customer-facing Customer Support, Account Management, Implementation, Technical Support, Consulting, Workflow Management and/or Project Management role Ability to multitask and work effectively in a fast-paced environment. Excellent verbal and written communication...
-
Technical Support and Team Lead
3 weeks ago
Kraków, Lesser Poland, Czech Republic Forward Thinking Systems Polska sp. z o.o. Full timeAbout the PositionWe are seeking a highly skilled Technical Support Specialist to join our team at Forward Thinking Systems Polska sp. z o.o.Job SummaryThe successful candidate will perform technical service-related operations, working directly with clients and the technical support team on issues, escalations, testing hardware/software products, and...
-
Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full timeCompany Overview:Motorola Solutions Systems Polska creates technologies that our customers rely on as their lifeline. We develop mission-critical communication systems, such as Dimetra, a TETRA-based system used in public safety industries.Job Description:We are seeking a highly skilled C/C++ Software Engineer to join our Dimetra Console team.The successful...
-
Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full timeAbout the RoleWe are seeking a skilled C++ software development engineer to join our Base Transceiver Station (BTS) team within Dimetra Software Engineering department.The ideal candidate will have strong experience in software development using C and C++, as well as hands-on experience with Linux environment. Additionally, knowledge of computer networks...
-
Technical Support Manager
5 months ago
Remote, Kraków, Warsaw, Czech Republic Mend.io Full timeExperience in enterprise software customer support, with at least 5 years in a leadership/managerial role Proven track record of successfully leading and inspiring geographically distributed teams across multiple regions/time zones Exceptional communication and interpersonal skills to build rapport with customers and internal stakeholders Expertise in...
-
Embedded Systems Engineering Director
3 weeks ago
Kraków, Lesser Poland, Czech Republic Cisco System Full timeCompany Overview:Cisco System is a leading provider of networking solutions and technology.Salary:We offer a competitive salary, estimated at $180,000 per year, commensurate with experience.Job Description:The Embedded Systems Engineering Director will be responsible for leading a team of software engineers to develop features for routers that accelerate...
-
Kraków, Lesser Poland, Czech Republic Keepit Full timeWe are seeking a skilled Customer Support Engineer to join our team at Keepit. As a pioneer in SaaS Data Protection, we offer a unique opportunity to work with cutting-edge technology and provide exceptional customer service.As a Customer Support Engineer, you will be responsible for resolving technical issues related to our cloud platform and backup...
-
L1 Customer Support Engineer @ Keepit
1 month ago
Kraków, Czech Republic Keepit Full timeRequired skills: 1 year of customer support experience in the IT sphere Familiarity with Ticketing Systems: experience using ticketing systems like Freshdesk, Zendesk or Jira/Confluence to report and manage/document internal information. Advanced level of English Good communication skills and ability to convey complex information effectively Being accurate...
-
Kraków, Czech Republic Motorola Solutions Systems Polska Full timeAs a software engineer you will require Strong understanding of C / C++ programming languages with proven experience in software development Communicate with clarity and precision in English both verbal and written Hands on experience in Linux environment Knowledge of computer networks (TCP/IP) Ability to work from the office 2 days per week Above and...
-
Kraków, Czech Republic Motorola Solutions Systems Polska Full timeBasic requirements: Prefer BSc or MSc degree in Computer Engineering, Computer Science, or related technical field or equivalent experience. 2+ years of experience with a proven track record in developing software using the C/C++ language. Knowledge of object-oriented design techniques and best practices, coding principles, design patterns, and...
-
Software Engineer for Video Management Systems
3 weeks ago
Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full timeJob DescriptionWe are looking for an experienced Software Engineer to join our team in Krakow. The ideal candidate will have a strong background in developing software using C++ or other modern languages, with a proven understanding of firmware and/or backend systems.The successful candidate will design and implement backend systems for communication with...
-
Senior Technical Support Engineer @ Mend.io
4 months ago
Remote, Kraków, Warsaw, Czech Republic Mend.io Full timeBachelor’s Degree in an IT-related field and 3+ years of experience in Technical Support or equivalent customer-facing technical role, or 5+ years in an equivalent technical role Experience with programming environments – not necessarily as a developer (e.g. Java, Python, JavaScript, C#, Ruby, C++, etc.) Experience with supporting cloud-based...
-
Cloud Solutions Deployment Engineer
6 days ago
Kraków, Lesser Poland, Czech Republic Cisco System Full timeCisco Systems is seeking a skilled Operations Engineer to join our team. As an Operations Engineer, you will be responsible for ensuring the smooth operation and reliability of our Webex Contact Center and Webex Calling services.Role OverviewThis role requires a strong technical background, with experience in analyzing, configuring, and fixing products, as...
-
Kraków, Czech Republic Motorola Solutions Systems Polska Full timeProven experience in leading software development teams (2 years or more) Practical experience in developing moderate size software systems Very good understanding of the software development lifecycle (cloud software) Practical experience in programming large systems Problem solver - able to work under minimal supervision A great team player Good verbal...