Incident Resolution Specialist

Job DescriptionWe are seeking a skilled and experienced Major Incident Manager to join our team. The successful candidate will be responsible for managing the Major Incident Management process, working closely with various teams, and utilizing their influencing skills to ensure swift and efficient resolutions.The role requires an assertive individual who can...

Process Manager OpportunityWe are looking for a skilled Process Manager to join our team. As a Process Manager, you will be responsible for leading and coordinating the management of incidents by quickly mobilizing the teams and third parties necessary for resolution.Ensure that change implementation risk is understood and mitigated to increase the...

Job Title: Availability Operations Manager with FrenchOverview of the RoleLead calls regarding practice operations and monitor operational progress.Monitor overall compliance of Practice operations and performance, escalating if needed.Issue communication about P1 and P2 incidents to inform all parties about the status of the ongoing incident.As an...

Job OpportunityAs a key member of our team, you will be responsible for monitoring and resolving incidents related to server, database, storage, and network technologies. You will work closely with the leadership team to ensure timely and effective resolution of issues.Key ResponsibilitiesMonitoring of ticketing tool, applications or monitoring tool consoles...

IT Event Management Professional">We are seeking a highly skilled IT Event Management professional to join our team. The ideal candidate will be responsible for managing and overseeing IT events, ensuring timely and effective resolution of incidents.Key Responsibilities:">Manage and oversee IT events, ensuring timely and effective resolution of...

About the RoleWe are seeking a highly skilled Cyber Security Specialist to join our team. As a Cyber Security Specialist, you will be responsible for ensuring the confidentiality, integrity, and availability of our organization's information systems and data.Key ResponsibilitiesActing as a Single Point of Contact in the scope of Security & Compliance topics...

About the JobWe are seeking a highly skilled Contract Management Professional to join our organization.The ideal candidate will have experience in working in commercial or contract environments, drafting and reviewing contractual documents or procedure documentation.Minimum 3 years of professional experience and a bachelor's degree in Economics/IT/Law...

Job OpportunityWe are seeking a skilled IT professional to join our team. As an Infrastructure Monitoring Specialist, you will be responsible for monitoring and resolving technical issues in our data center operations setup.ResponsibilitiesMonitor and call out incidents dailyPerform daily health checks and resolve anomalies as per defined processHandle...

Successful completion of higher education as a qualified IT specialist or university degree in computer science.More than 5 years of proven experience in a technical ServiceNow role with a deep understanding of the platform architecture.Very good programming skills in JavaScript, HTML, CSS and Angular JSVery good knowledge of ServiceNow application...

Help Desk ProfessionalAre you passionate about helping others and have a knack for solving problems?As a Help Desk Professional, you will be the first point of contact for our end-users who are experiencing technical issues. You will troubleshoot over phone, chat or email, providing timely and effective solutions to their problems.Our team is made up of...