Agricultural Support Specialist

2 days ago


Remote Munich, Czech Republic FieldBee Full time
About FieldBee

FieldBee is a pioneering company in the AgriTech sector, dedicated to revolutionizing farming practices through innovative automation products. Our mission is to empower farmers worldwide by making tractor automation accessible and affordable.

We develop cutting-edge guidance systems that enable precise navigation and automated steering, catering to small and mid-sized farmers while maintaining the highest quality and reliability.

Our products are sold in over 60 countries, with a strong presence in Germany and the DACH region, and we're rapidly expanding our customer base.

The Role

We're seeking an experienced Agricultural Support Specialist to join our team in the DACH region. This role involves installing, configuring, and training dealers and end-users on our FieldBee GNSS and guidance systems.

You will be responsible for ensuring optimal system performance, providing timely technical support, and collaborating closely with customers to drive their success.

Key Responsibilities
  • Installation: Configure and install FieldBee systems on various agricultural machinery, guaranteeing seamless integration.
  • Training: Deliver comprehensive training sessions to equip dealers and end-users with the skills necessary to operate and maintain our systems effectively.
  • Technical Support: Offer prompt on-site and remote assistance to resolve any system issues, minimizing downtime for users.
  • Customer Success: Foster close relationships with customers to understand their needs and ensure they derive maximum value from our solutions.
Requirements
  • Strong communication skills to convey complex technical information clearly.
  • Proven problem-solving ability to troubleshoot and resolve technical issues efficiently.
  • GNSS experience within the digital agriculture sector.
  • Agriculture sector background, preferably with an agronomic degree.
Benefits
  • Competitive salary.
  • Flexible working hours.
  • Remote work options.
  • Opportunity to work with industry leaders.
  • Dynamic work environment with a strong social and ecological mission.


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