Sports Bet Support Specialist with English Language Proficiency

18 hours ago


Warszawa, Mazovia, Czech Republic Teleperformance Poland Full time
Company Overview

Teleperformance Poland is a leading provider of customer experience management solutions. Our team delivers exceptional service to clients across various industries.

Salary and Benefits

We offer a competitive salary of 50 PLN gross per hour, as well as access to the MyBenefit platform where you can choose from a range of benefits, including private medical care, sports subscriptions, shopping vouchers, travel tickets, and more.

Job Description

As a Sports Bet Support Specialist, you will be responsible for supporting customers in placing sports bets, verifying their age, and managing working time allocation. Your primary focus will be on delivering high-quality service to our clients while meeting key performance indicators.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong command of Czech language skills at a minimum B2+ level.
  • Proficiency in English language at a minimum B2 level.
  • Flexibility to work part-time or full-time, with the possibility of splitting shifts.
Benefits

In addition to your salary and access to the MyBenefit platform, you will enjoy:

  • A civil contract with Teleperformance Poland.
  • A guaranteed flight/travel reimbursement to Poland from another country or Warsaw from another city in Poland.
  • Covered accommodation for the first month.
  • The opportunity to bring your partner or friends along and experience an exciting adventure together.
  • Access to the MyBenefit platform, where you can choose from a range of benefits.
  • An employee referral program with extra financial bonuses.
  • Delicious aromatic coffee in the office.
  • Lots of opportunities to grow and be promoted within the company.
  • Choice of training hours: morning (Monday to Friday 9 am-5 pm) or afternoon (Monday to Friday 5-21 pm + Saturday 9 am-5 pm).
  • The flexibility to work part-time or full-time - you choose (the possibility of splitting shifts).
Others

You will undergo a series of assessments, including a quick phone call, language verification, knowledge test, and Teams Interview. The successful candidate will join our dynamic team and contribute to delivering exceptional customer experiences.



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