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Customer Service Representative for Multilingual Operations
1 week ago
About Our Partner Company
Our partner company provides exceptional customer service and business process outsourcing (BPO) services in Hungary, catering to prominent companies in the telecommunications, financial, healthcare, e-commerce, and technology sectors.
We are a dynamic team constantly growing, offering a fantastic opportunity to start your career with us and flourish as you develop new skills and expertise.
What We Offer
- A flexible home office setup within Hungary, enabling you to work from the comfort of your own space and enjoy a better work-life balance.
- A generous home office allowance to help you create a productive workspace that suits your needs.
- A performance-based bonus system that rewards outstanding achievements and contributions to our team's success.
- The SZÉP Card benefit allows you to treat yourself to your favorite meals or enjoy cultural events, promoting a healthy work-life balance.
- We prioritize your well-being by providing a comprehensive private health insurance package, ensuring you're covered and protected throughout your employment journey.
- Join our vibrant international community where diversity thrives, and teamwork is the driving force behind our accomplishments.
- Pursue personal and professional growth through our paid training and guidance, equipping you with the skills and knowledge needed to excel in a reputable and influential brand.
- Enjoy opportunities to further develop yourself, sharpen your skills, and unlock your full potential in a supportive and dynamic environment.
Your Role and Responsibilities
You will be responsible for processing customer experience cases using our cutting-edge applications, leveraging modern communication channels to deliver exceptional customer experiences, and enjoying flexibility in managing your work-life balance within our adaptable work environment and schedule.
Requirements and Qualifications
- Strong communication and interpersonal skills to foster outstanding customer relationships.
- Exceptional customer support skills, backed by fluency in both Dutch and English languages.
- Familiarity with Microsoft Office applications (PowerPoint, Word, Excel, and Outlook).
Additional Benefits
- Home office allowance
- Performance-based bonus
- SZÉP Card benefit
- Private health insurance
