Customer Support Expert for Home Appliances

3 days ago


Remote Warsaw, Czech Republic Teleperformance Poland Full time

We are a leading provider of customer service solutions and we're looking for enthusiastic consultants to join our team.

About Us:

Our company supports customers of one of the largest manufacturers of home appliances and RTV equipment in the world.

We're growing rapidly and seeking consultants who share our passion for delivering exceptional customer experiences.

Job Description:

This is a remote opportunity that requires you to provide technical support to equipment users, diagnose and resolve technical issues, and provide information on products and their functionality.

You will also be responsible for entering requests into our system.

Requirements:

To succeed in this role, you'll need:

  • Fluency in Norwegian (B2/C1)
  • Excellent command of English (B1/B2)
  • Basic knowledge of operating household appliances
  • A positive attitude, strong communication skills, and a willingness to learn
  • The ability to type quickly on a computer keyboard

What We Offer:

We offer a competitive rate of PLN 58.00 gross/hour, flexible scheduling options, and access to our MyBenefit platform where you can exchange points for rewards and benefits.

We also provide opportunities for language development and career growth within our company.



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