Senior IT Support Specialist @ smartKYC

6 days ago

Remote, Czech Republic smartKYC Full time

Must-have: Oral and written communication skills, with fluency in English Analytical thinking and problem solving, being detail-oriented and capable of delivering a high level of accuracy Sysadmin background in Linux administration Knowledge of networking fundamentals (DNS, load balancing, VPN, firewalls). Good experience with one of these RDBMS products: Postgresql, MS SQL Server, Oracle database Experience in Git, Jira, Jenkins, Ansible, Docker Nice to have:  Proactive and eager to learn new technologies Knowledge of other (natural) languages Experience with Kubernetes or OpenShift/OKD or AWS EKS/ECS Experience with REST API testing, especially with Postman Experience with Cloud deployment, Helm charts and Terraform Experience with Java deployment environments (e.g., Apache Tomcat, Apache ActiveMQ, Artemis) Experience with Elasticsearch Experience with Python script development Experience with Active Directory and LDAP Working closely with various members of the R&D team, smartKYC is looking for a Senior IT Support Specialist to help deliver the overall smartKYC product to our clients. Most smartKYC employees have always operated from home but if the candidate is London-based (which isn’t a prerequisite), there is the potential to occasionally join colleagues in a co-working space, in due course. Most smartKYC colleagues are non-UK based. Recruitment process:  1) candidate profiles are checked to see if they match expectations; 2) if there is a potential match, there will be a 60-minute call to have a high-level review of the candidate profile and to explain what smartKYC does; in this interview we'll ask technical questions as well; 3) if the previous interview is successful, we'll have a second interview with our COO to assess other contract details. ,[Deploy smartKYC solutions on internal environments, Help customers deploy smartKYC solutions on their infrastructure, Perform IT certification (e.g., stress tests) of smartKYC solutions, Write IT documentation of smartKYC solutions, Security & Compliance: Ensure compliance with industry standards (e.g., ISO 27001, SOC 2, GDPR) by implementing best security practices (IAM, encryption, VPC security, GuardDuty), Collaboration: Work closely with development, security, and operations teams to deliver reliable and efficient solutions, Troubleshooting & Support: Provide technical expertise to our clients in diagnosing and resolving production and performance issues on their environments] Requirements: Linux, RDBMS, Git, Jira, Problem solving, Communication skills, Networks, Cloud, Elasticsearch, Tomcat, Windows Server, REST API, AWS, Docker, Python, Kubernetes, Postman, Helm, Bash script, Terraform, ActiveMQ Tools: Jira, Confluence, GitHub, SharePoint, Google Workspace, GIT, Agile, Kanban. Additionally: Training budget, International projects, No dress code, In-house trainings.

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