Danish or Finnish​ Customer Care Agent SME Services @

6 days ago


Kraków, Lesser Poland, Czech Republic Teleperformance Poland Full time
  • Fluent in English (spoken and written).
  • Fluency in Danish or Finnish language.
  • Strong communication and teamwork abilities.
  • Technical aptitude for reporting IT incidents.
  • Service-minded, proactive, and self-driven.
  • Flexible and result-oriented with a strong focus on quality.

Nice to have:

  • Knowledge of GDPR, AML, KYC, and e-commerce guidelines.
  • Fin-tech knowledge.
  • Prior experience in customer service or contact centers.

Does working at one of Europe's largest fin-tech companies sound interesting to you?

Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe?

If so, you are in the right place

Welcome to a leading provider of innovative payment solutions and financial services. With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world.

We offer:

  • Employment contract, with salary: 6900-10000 PLN gross/month.
  • Friend referral program with additional bonuses.
  • Hybrid working from Krakow 3 days per week (we guarantee the equipment to work from home).
  • If you live far from Krakow - we will provide you with accommodation for the training period. And after the training, you will continue working remotely from your home.
  • Private health insurance.
  • Sports card subsidy.
  • Life insurance.
  • The real opportunity to grow by taking part in recruitment and internal training.
  • Social events, charity actions, and opportunities to integrate with colleagues.

Join us and apply today

,[ndle customer inquiries via email, chat, and calls about acquiring or technical products., Use CRM, ERP, and other systems to assist customers effectively., Provide technical support for card terminals and self-service portals., Manage administrative tasks such as updating customer details and resolving invoice-related questions., Collaborate with internal and external teams to ensure smooth operations.] Requirements: GDPR, AML, KYC Additionally: MyBenefit, Sport subscription, Training budget, Private healthcare, Vouchery.

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