Czech Speaker Customer Service
23 hours ago
Join the Booking Team as Customer Support Agent (Czech + English) Fully Remote
Position: Customer Support Agent (Czech+ English)
Location: Remote / Athens, Greece
Start Date: 22nd December 2025
Working Hours: Mon/Sun 09:00- 19:00
Salary: 1,300 x 14
Join the team as a Customer Support Agent fluent in Croatian and English. You will help provide an exceptional customer experience, manage reservations, and resolve customer inquiries efficiently.
Benefits:
- 14 salaries (12 monthly + 1 on Easter + 1 split for Summer/Christmas)
- Private Health & Life Insurance
- 25 days annual leave
- 50 meal voucher per month
- Permanent contract, 40 hours/week (8 hours/day, 5 days/week)
Relocation Info (if moving from abroad):
- Candidates relocating from abroad must arrive in Athens 7 days before the start date for hiring documents.
- 3 weeks accommodation in a hotel close to the office.
- Up to 300 support for relocation (first payment).
- Legal support with hiring documents (candidates must provide required documents).
Responsibilities:
Respond promptly and effectively to customer inquiries
Manage and track reservation processes
Solve issues and coordinate with relevant departments
Ensure high levels of customer satisfaction
Requirements:
Fluent in Croatian and English
Customer-focused with strong problem-solving skills
Team player with excellent communication skills
Flexible with working hours
EU citizenship or full market access residence card
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