HR Business Operations Support IV

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Medtronic

At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

Our Purpose

Join Medtronic where we appreciate your talent, experience and passion for your work. You can count on professional and personal development, exciting challenges and a dynamic environment. The HR Business Operations (HRBO) team has a key role in our vision of delivering a frictionless HR experience. The HRBO team:

• Contributes to a world-class employee experience by applying HR best practices effectively and consistently.
• Provides deep business knowledge and HR expertise to HR business partners (HRBPs), enabling them to provide strategic support across the organisation.
• Coordinating responses effectively and efficiently to more complex, escalated HR cases.
• Elevates on-demand solutions (like the HR Portal, HR virtual assistant and Workday) as the go-to knowledge resource for HRBPs and their clients.

Come for a job, stay for a career

A Day in The Life Of:

• Collaborates across the Human Resources function to establish operational standards and procedures that are leveraged to respond to HRBP's questions, ensures transactions are processed accurately and HR programs and processes are administered effectively and efficiently.
• You will contribute to continuous improvement working closely with the AskHR country coordinators and broader HR Services team to achieve solutions/improvements for all processes/tasks performed in the HR Shared Services Centre and proactively works on an efficient information flow between HR Partners and other parties.
• You will be responsible for performing verification of required documentation, identifying, navigating, researching, and troubleshooting HR transactional processes related to multiple HR based applications and associated systems.
• You will retain ownership of assigned cases which are escalated to you until closure with end user.
• You will be the contact person for AskHR, and HRBP's on a wide range of questions related to Medtronic global, regional, and country HR policies, procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs.
• You will maintain appropriate records for employees' HR documents/records through scanning/filing systems and generate letters, contracts, correspondence, forms, and other HR related documents which require local completion.
• You will assist in a wide variety of general HR projects supporting EMEA HR, providing technical and highly skilled clerical and project coordination support.
• You will support Senior Leaders with queries related to our HR systems (Workday, Recognise System and Taleo) and direct customers to additional resources, including documented information, reference materials and self-service tools as appropriate.

Key Skills & Experience

• Minimum 3 years' experience in a similar position.
• Qualified in a relevant Business or HR discipline is advantageous.
• Fluent in German and in English (both written and spoken).
• Proficient of MS Office programs.
• Excellent communication, interpersonal and time management skills and ability to work in cross functional teams.
• Well organised, aptitude for paperwork, strong follow-up skills, result and quality oriented, strong organisational and co-ordination skills.
• Active and good listener, team player, effective problem-solving skills, result and quality oriented.
• Workday or ServiceNow knowledge a distinct advantage.

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Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here