Hospitality Agent Front Office

1 week ago


Prague, Hlavní město Praha, Czech Republic The Cloud One Hotels Full time 30,000 - 60,000 per year

Company Description

You create experiences for our guests. As an employer, we create experiences for you. How? At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting – opportunities for all. We believe in an inclusive culture that puts people like you at the heart of what we do, because we know that you're the ones who make the difference. For us, respect and success go hand in hand. We're locally rooted: connected to the city, its culture and its people. Are you with us?

Job Description

As a Hospitality Agent Front Office at The Cloud One Hotels, you embody the crucial role of being the initial point of contact for our guests, setting the tone with your appearance, whether it's extending a warm welcome at the reception or providing assistance over the phone from the front desk. At The Cloud One Hotels, our goal is to foster an environment where both guests and team members feel comfortable and genuinely welcomed Your responsibilities include:

  • Guiding and supporting our guests seamlessly from check-in to check-out
  • Enriching guest experiences by sharing insights and tips about the city and its surrounding areas
  • Engaging in effective communication with guests via phone and email, adeptly managing reservation inquiries and navigating through overbooking situations and alternative options
  • Handling invoices, including cost coverage management, cash handling, and settlement procedures
  • Organizational and administrative responsibilities across both the front and back-office areas
  • Expanding your knowledge through collaborative interactions within our multicultural team, offering insights into various cross-departmental roles

Qualifications

Whether you're a professional in the hospitality industry or considering a career change, we're enthusiastic about meeting you For us, prioritizing personality and exceptional hosting qualities is fundamental. Here, you'll find the liberty to embrace your true self or evolve into the professional you aspire to be, as we deeply value individuality. We present equal opportunities and a wide range of exciting possibilities for all who share our enthusiasm to grow. Ideally, you possess the following attributes:

  • Educational background and/or professional experience in hospitality, gastronomy, tourism, or a keen interest in venturing into these fields
  • Strong hosting expertise combined with an unwavering commitment to quality and service excellence
  • A naturally open and communicative personality, proficient in both German and English communication
  • A team-oriented mindset, combined with the willingness to provide support across various departments
  • Enthusiasm to actively contribute towards the successful establishment of The Cloud One Hotels across Europe


  • Prague, Hlavní město Praha, Czech Republic Motel One Full time 104,000 - 130,878 per year

    Company Description You create experiences for our guests. As an employer, we create experiences for you. How? At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting –...


  • Prague, Hlavní město Praha, Czech Republic NYX Prague Full time 180,000 - 240,000 per year

    Info:NYX Hotel Prague - člen řetězce NYX Hotels a Leonardo Hotels portfolia, do kterého patří 112 hotelů ve 48 destinacích a v 10 krajinách Evropy, hledá vhodné kolegy a kolegyně na pozici "Front Office Agent", kteří milují Prahu a rádi by pracovali ve výjimečném prostředí lifestylového hotelu v centru města.Náplň práce:ranní,...

  • Night Auditor

    3 days ago


    Prague, Hlavní město Praha, Czech Republic HRI Hospitality Full time $21 - $30

    At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our...

  • House Attendant

    1 week ago


    Prague, Hlavní město Praha, Czech Republic HRI Hospitality Full time $19 - $29

    At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.We are looking for people to join our...


  • Prague, Hlavní město Praha, Czech Republic Four Seasons Full time 35,000 - 45,000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Moonlight Agent

    1 week ago


    Prague, Hlavní město Praha, Czech Republic Marriott International Full time 180,000 - 420,000 per year

    Additional InformationEU Nationality or work permit for the Czech Republic needed.Job Number Job CategoryRooms & Guest Services OperationsLocationW Prague, Vaclavske namesti 826/25 Praha 1, Prague, Czech Republic, Czech Republic, 110 00ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYAt W Hotels, we ignite curiosity, expand...


  • Prague, Hlavní město Praha, Czech Republic Airstay Prague Full time 280,000 - 420,000 per year

    Info:Hledá se Front Desk Manager Buď komunikátorem naší značky & klíčovým hráčem našeho týmuJsi organizační talent, který rád strategicky a taktně komunikuje s lidmi? Máš zkušenosti s hotelnictvím a hledáš práci, kde se nebudeš nudit? Přidej se k nám do Airstay a buď součástí dynamického týmu v srdci PrahyCo tě čeká?...


  • Prague, Hlavní město Praha, Czech Republic Centrum estetické medicíny s.r.o. Full time 200,000 - 250,000 per year

    O násPro přední společnost v oboru poskytování zdravotní péče v České republice se sídlem v centru Prahy hledáme nového kolegu/kolegyni na pozici RecepčníNáplň práce:organizace a objednávání klientů na lékařské prohlídkyaktivní vyřizování telefonických hovorůdenní komunikace s kmenovými lékaři a smluvními...


  • Prague, Hlavní město Praha, Czech Republic WPP Full time 60,000 - 120,000 per year

    WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New...

  • Office Coordinator

    5 days ago


    Prague, Hlavní město Praha, Czech Republic Accolade Technologies Full time 30,000 - 60,000 per year

    English (Proficient)see all jobsAccolade TechnologiesFull-time • PragueSeniority: JuniorDo you enjoy helping others and making them feel welcome? We are searching for a team member with a positive mindset for our modern office with an informal and friendly atmosphere in Karlin. We offer a unique opportunity for someone who wants to be part of a great team...