Key Account Manager

• Type of contract: Full-time
• Place of work: Hlavní město Praha, Czech Republic

We're looking for our new Key Account Manager to strengthen our partnerships with key customers in Asia. At EmbedIT, we believe in moving forward, so we make sure our clients get the best out of our services.

This is not a hunting role – instead, you'll focus on accelerating real progress with our existing customers. Your mission? To nurture relationships, uncover new opportunities, and grow business with our current client base.

Most of our customers are based in Asia, so your work and travel will be strongly focused on this region (up to 50% of your time spent travelling).

What you'll be doing

• Manage customer relationships – Build and maintain strong partnerships with one or more customers, while working closely with all customer-facing teams at EmbedIT.
• Act as a customer advocate – Represent customer needs internally and make sure every department responds with the right quality of service.
• Become a trusted advisor – Share insights about emerging technologies, build credibility, and strengthen long-term relationships.
• Consultative selling – Translate customer needs into solutions across software engineering, product management, and infrastructure services. You'll create and deliver strategic account plans to grow and retain your assigned clients.
• Travel in Asia – Expect regular customer visits and business trips (up to 50% of your time).

What you'll need

• Experience in a similar role — or just starting out in this career path? That's fine too, we'd love to talk
• Excellent communication and interpersonal skills, with the ability to connect across all levels of an organization.
• Strong presentation, problem-solving, and negotiation skills.
• A general understanding of sales best practices.
• Ability to stay organized and perform well under pressure in a dynamic, ever-changing environment.
• Previous customer-facing delivery experience is a plus.
  Fluent English and Czech is a must (and if you happen to speak Filipino or Cebuano, we'll be impressed- )
• Willingness to travel extensively (up to 50%) and genuine interest in Asian markets — this is where your main focus will be.

Join EmbedIT family and enjoy

• Motivating yearly bonus
• 5 weeks of paid vacation
• 5 days of Personal time off
• Meal allowances
• Contribution to the pension scheme or DIP - Long-Term Investment Product
• Access to premium healthcare or a monthly allowance for health activities and relaxation
• Complimentary tea and subsidized coffee
• Relax room & games room
• Possible internal growth
• Loyalty and referral bonuses

If this sounds like the right challenge for you, we'd love to hear from you. Let's move forward.

Our company is a dynamic fusion of innovation, skill, and vision, dedicated to transforming industries through technology. In this landscape, your unique talents and perspective are the keys to our collective success, contributing to groundbreaking solutions and strategies. Here, you're not just a part of the team; you're a vital contributor to a journey of continuous improvement and exceptional results. Join us, and let's shape the future together, where your growth is an integral part of our shared story.

What do we expect?

• Strong technical proficiency and problem-solving skills
• Commitment to quality and attention to detail
• Proactive attitude and the ability to take initiative
• Excellent communication and teamwork capabilities
• Adaptability to rapidly changing environments
• A customer-focused approach to solutions
• Continuous learning and self-improvement mindset
• Ability to manage time effectively and meet deadlines

Who are we looking for?

• Innovative problem-solvers with a passion for technology
• Team players dedicated to collaborative success
• Individuals with a continuous learning and growth mindset
• Detail-oriented professionals with a focus on excellence
• Adaptable personalities ready to thrive in a dynamic environment

Our benefits are designed to help you go further in multiple aspects of your life, recognising and rewarding you for the value you bring to EmbedIT and our clients.

Time off

Everyone is entitled to 5 weeks of paid holiday per year. Plus up to 5 days of personal time off for personal illness or illness of immediate family member.

Meal contribution

While you're at work, we make your meals more affordable. Of the meals you buy at any of our office locations, EmbedIT pays 55% of what you spend.

Flexible work

Our core working hours are from 9:00 to 15:00 daily, but how early you start or how late you work, is up to you. Our hybrid setup includes the option of working from your home.

Pension Insurance or Long-term Investment product

Everyone is entitled to a pension insurance allowance of CZK 2,000 per month.

Health & Care

Our people have access to premium healthcare or a 500 CZK monthly allowance for health activities and relaxation – whatever works best for them

Recharge by PPF

We reward your loyalty with Recharge: one extra month of leave for every five years worked.

Discount programmes

We have negotiated savings on your behalf at O2, Air Bank, Makro, Home Credit and other vendors.

Personal growth

Professional growth is an essential part of our work—we actively support skill development, hands-on experience, and participation in exciting projects..

Other cool things you can expect

Annual all staff parties, fun teambuildings, sport events and our Fail Forward sessions – where we openly share lessons learned from projects to foster growth and innovation.