Fleet Back-Office Representative

9 hours ago

Prague, Hlavní město Praha, Czech Republic Goodyear Full time 250,000 - 350,000 per year

Job Offer

We are currently looking for a new colleague to join our team in Prague, who will help maintain the professional level of the Consumer Fleet Back Office department and become a great teammate.

Do you enjoy communicating with people and helping them with their questions and requests? Do you like a variety of tasks? Are you a team player? We might be looking for you

The Fleet Back Office Support role is responsible for providing effective support to the network of tire service providers in managing customers' fleet tire operations, with a focus on overall partner satisfaction.

Your responsibilities will include:

  • Responsibility for the Czech, Slovak, and Hungarian markets in the field of fleet services for passenger vehicles, in cooperation with existing colleagues from the back-office team.
  • Telephone and email support for suppliers (tire service centers) and customers (leasing companies).
  • Checking the accuracy of orders entered through our online portal, making corrections, or assisting with data entry.
  • Handling complaints and issuing credit notes.
  • Administration related to the transport of stored tires and rims.
  • Post-season inspection of stored tires and rims.
  • Additional administrative support for full-time colleagues as needed.

We expect from you:

  • Interest in working for the full duration of the contract (3 month contract, working part-time)
  • Completed secondary education
  • Fluent in Czech or Slovak; Hungarian is an advantage
  • English at least at B1 level (corporate language, systems, and training are in English)
  • Knowledge of MS Office – Outlook and intermediate Excel (at least formatting and display, VLOOKUP and pivot tables are an advantage)
  • SAP knowledge is a plus; training will be provided if inexperienced
  • Experience in a similar administrative position is a plus
  • Proactive approach and willingness to learn
  • Ability to work independently and in a team
  • Deductive reasoning and common sense
  • Accuracy, responsible handling of requests, and follow-through
  • Ability to handle stress during peak workloads

What you can expect from us:

  • Contract from to there is a possibility of extension depending on Goodyear's needs, evaluated during employment)
  • Flexible working hours between 7:30–17:00 (after training and agreement, hours can be extended)
  • Company laptop and occasional remote work (hybrid working)
  • Friendly and collaborative team environment
  • Free beverages at the workplace
  • Location with excellent accessibility and nearby services
LI-AD4

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

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