External Workforce Business Partner

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

This is a fantastic opportunity to join a fast-moving, global team within the People & Culture function, in this role you will work with leaders and key business stakeholders across SAP on the broad range of external workforce topics, driving operational excellence and working collaboratively with corporate functions to deliver on the goals that enable SAP to help the world run better.

About the Team:

Organizations increasingly rely on many sources of talent beyond their traditional, full-time employees – at SAP this is known as the External Workforce. External workers are a vital part of SAP's business. SAP recognises that a well-managed, dynamic, and flexible external workforce can strengthen our competitive edge.

The External Workforce Center (EWFC) partners with the business to engage a compliant external workforce that delivers on our business needs, working with stakeholders across more than 140 countries and in all areas of the SAP business. The focus in all we do is to make the complex easy, while doing business the right way.

EWFC is driving the transformation journey for External Workforce at SAP – with a focus on the future of work, total workforce management and total spend management.

About the Role:

Engagement at senior levels, consulting with key stakeholders to understand business drivers, strategy, challenges and objectives and provide expert guidance on best practices for engaging and managing external workforce. Develop and maintain strong relationships with key stakeholders across various business units and geographies.

You will play a vital role as a trusted partner and act as both strategic and sparring partner to the business, providing consulting, strategic insights, and guidance on all relevant external workforce topics. At all times you will help the business navigate the complex landscape of external workforce so they can continue to deliver on their objectives.

Strategic planning and analysis, working to develop strategic plans to optimize the utilization of the external workforce to deliver on business objectives compliantly. Conduct regular analysis of workforce data to identify trends, gaps, and opportunities for improvement. Representing where relevant external workforce centre in SAP's next level transformation initiatives, you will always be looking for appropriate simplification, standardization, process optimization and continuous innovation; to achieve this you to work closely with a wide range of stakeholders outside of the People & Culture organisation.

You will be key in the execution of the External Workforce strategy, with the SAP People Agenda central to the approach in all activities. In this highly regulated space where compliance is paramount you will identify and mitigate risks associated with the use of external workforce, including issues related to co-employment, misclassification, and regulatory compliance. Monitor and address any compliance issues or potential risks promptly.

While working with key stakeholders you will seek to identify current and future business needs and empower the organisation to ensure appropriate external workforce planning is in place to deliver on these. Regularly working with consumer feedback to improve solutions, processes and knowledge documentation you will drive change across the organisation using best practice change management techniques.

Where necessary you will develop relationships with key suppliers, working with procurement to ensure alignment with SAP's strategic objectives and compliance requirements.

Investigating external workforce issues by and providing HR policy interpretation and recommendations to management as appropriate. Serving as escalation point for external workforce centre services as needed.

You will lead cross-functional projects related to external workforce initiatives, navigating a complex landscape of technical, process, and data challenges while adhering to stringent legal and internal standards. Responsible for delivery of outcomes of complex and innovative functional issues, integrating client needs, strategic business goals and compliance.

This role involves the handling of confidential data and using HR systems and tools.

Previous experience of working with the external workforce is preferred but not essential, you just need to have:

• Strong strategic influencing skills and ability to build relationships with diverse stakeholders.

• Relevant experience in an international environment, ideally in a matrixed organisation.

• Curious in your mindset and enjoy problem solving

• Solid consulting and negotiation skills for effective collaboration with high-level stakeholders.
• Able to multi-task, manage workloads and set priorities

• Comfortable in a fast-paced environment

• Interested in learning new technologies

• Adaptable and able to embrace change

• Experience working within a customer-oriented environment

• Well balanced mix of innovative and operational execution capabilities with a proven track record in both areas.
• Passionate about service excellence, compliance and data-driven decision making
• Strategic and conceptual thinking, result-oriented, analytical and critical-thinking skills
• Innovative mindset, function agnostic end-to-end thinking, can-do attitude
• Strong communication skills, relationship building, positive influencer
• Good project management skills to lead people workstreams in transformational business initiatives.
• High integrity, with the confidence to handle sensitive matters and data.
• Analytical problem solving and decision-making skills to be able to translate business requirements into clear P&C requirements.
• Excellent skills in analysing and using data to support decision making processes.
• Proven experience in driving change and transformation initiatives with a big level business impact.
• Excellent communication and presentation skills (English verbal & written)

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid