Inside Sales Team Lead

5 days ago

CZE Prague U Garáží, Czech Republic TAKKT Group Full time 1,200,000 - 2,400,000 per year

About the Role

We are seeking a dynamic Inside Sales Team Leader to drive revenue growth, foster customer relationships, and develop a high-performing sales team. The ideal candidate will balance sales leadership with a customer-centric approach, consistently delivering exceptional results while maintaining the highest level of service.

Key Responsibilities

Sales Leadership & Performance

· Drive sales growth in the region by improving revenue, gross profit, and bid win ratios

· Analyze key sales metrics including quote conversion rates, margins, and order backlog to ensure continuous improvement

· Collaborate with Key Account Management to align sales strategies, including proactive customer management and consistent quote follow-up

· Identify new sales opportunities through proactive customer relationships, including cross-selling and upselling during every interaction

· Lead initiatives to ensure sales readiness, equipping your team with the tools and knowledge to exceed performance targets

Proactive Customer Relationships

· Build a culture of proactive outreach, encouraging outbound customer contacts to strengthen relationships and identify opportunities

· Ensure the team consistently follows up on quotes and opportunities, improving win rates and gaining competitive advantage

Customer-Centricity

· Act as the voice of the customer within the sales organization, ensuring customer needs take priority in decision-making

· Deliver outstanding customer experiences by offering solutions tailored to customer challenges while maintaining a professional, empathetic approach in all interactions

Team Development & Leadership

· Mentor, develop, and coach the Inside Sales team to achieve a balance between sales performance and customer-centric mindset

· Provide regular performance evaluations, including detailed reviews of individual sales results

· Inspire the team to embrace innovation and digital transformation, ensuring they achieve competitive market results

Continuous Improvement

· Analyze sales and customer data to identify trends, gaps, and opportunities to improve team performance and customer outcomes

· Conduct regular team meetings to share successes, review challenges, and align on strategic priorities

· Actively participate in cross-departmental projects, ensuring Inside Sales contributes to broader organizational goals

What We Offer

· Access to advanced sales training and leadership development programs

· Tools and analytics to track results and identify opportunities

· Ongoing mentoring and coaching to refine your leadership style and align with organizational goals

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