HR Generalist – Employee Relations Specialist

Purpose:
The HR Generalist – Employee Relations Specialist & Investigations manages and executes Employee Relations matters, including investigating issues and providing day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of employee issues, performance management, policy interpretation, and other Human Resource functions. Furthermore, the HR Generalist – Employee Relations Specialist & Investigations engages with Works Councils and Unions as required. 

This position is performed in complex labor relations environments or issues and requires applying and making decisions based on technical knowledge and expertise, applicable regulations or interaction with social partners and stakeholders.

Your Task:

• Provides expert, trusted and comprehensive advice across the full spectrum of the Human Resources function in a wide range of employee relations matters including performance management, workplace investigations, pay concerns, work environment concerns, employee policy and program questions, separation of employment reviews, and high-risk employee relations cases.
• Handles highly complex and confidential HR, Human Rights, Compliance, Ethics, and Legal investigations for all Company business lines. 
• Engages in Works Council and union negotiations, contract management, and manages collective bargaining agreement requirements as needed (based on country and legal entity requirements).  
• Provides counsel, advice, and recommendations in compliance with all regulatory requirements, company policies, and union contracts to ensure the uniform and equitable treatment of employees.   Consults with the Legal, Compliance, Human Rights, and other departments as necessary.
• Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation.
• Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers. 
• Follows service level agreements in timely response and follows up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately.  
• As requested, provides education, training, and coaching to managers on conflict management, crucial conversations, performance management, harassment, and other HR related topics.  
• Provides emergency response and crisis management support to employees.
• Facilitates exit interviews with voluntarily terminating employees when specifically requested.
• Other duties as assigned.

Requirements:

• Has 5+ years of progressive experience in Employee Relations or Human Resources, with a strong understanding of employment law, works councils, and Human Resources practices in Turkey.
• Bachelor's or Master's degree in Labor Law or an equivalent field would be the advantage.
• Experience in providing guidance on employee performance issues, disciplinary actions, and terminations in line with legal and organizational best practices.
• Experience in handling sensitive workplace matters with confidentiality and professionalism, and a deep understanding of labor laws and HR best practices.
• Demonstrates good judgment and objectivity in decision making and in recommendations provided.
• Demonstrates the ability to work multiple cases of a diverse scope in a productive manner and can bring situations to an effective resolution thoroughly and timely. Must be able to manage multiple and conflicting priorities.
• Demonstrates excellent communication skills - both written and verbal including English
• Has strong business acumen in addition to Human Resources skills.
• Has an unquestionable commitment to confidentiality, integrity, and privacy.
• Healthcare experience a plus.
• This position requires approximately 10%-30% travel; dependent upon country requirements