Ocean Freight Specialist

DP World, the fast-growing transportation and logistics leader that currently manages more than 10% of world trade, is seeking a dedicated Ocean Freight Specialist to join our growing Freight Forwarding office in Prague, Czech Republic.

Your Responsibilities:

•    Leading the full coordination of Ocean Freight operations, from import/export planning to customs clearance, ensuring shipments move smoothly across borders and modes (sea, rail, road).

•    Communicating daily with ocean carriers, shipping lines, trucking companies, and logistics partners, negotiating competitive rates and securing optimal space for your clients' cargo.

•    Managing all operational documentation—from Bills of Lading to customs forms—keeping files audit-ready, accurate, and compliant with international regulations.

•    Staying on top of vessel schedules and delivery timelines, proactively updating clients and swiftly addressing delays or discrepancies.

•    Preparing and issuing detailed and competitive transport quotations, using your market knowledge and pricing insight to optimize cost and value.

•    Being a trusted point of contact for clients, assisting with documentation needs, resolving concerns, and delivering top-tier customer care with empathy and clarity.

•    Handling special cargo with confidence, including hazardous or restricted goods, ensuring safety and compliance every step of the way.

•    Using TMS and tracking systems to manage shipments in real time, maintain transparency, and empower your clients with up-to-date insights.

•    Supporting continuous improvement efforts, identifying ways to streamline operations, cut costs, and enhance service delivery through innovative thinking.

•    Collaborating across departments—from sales and finance to customs and warehousing—to make sure each shipment is supported from start to finish.

•    Ensuring accurate and timely invoicing, monitoring profit margins, and managing file closures in line with KPIs and company standards.

•    Bringing your voice to the table—share operational feedback, market trends, and customer insights to help shape solutions that are smarter and more effective.

Your profile:

•    Completed secondary education. If you've gone further and obtained a university degree in Logistics, Supply Chain Management, or a related field,  that's a definite plus.

•    A solid understanding of the freight forwarding industry, with at least 2 years of hands-on experience in Ocean Freight operations and customer service.

•    Confidently navigating international trade regulations, customs procedures, Incoterms, documentation requirements, shipping workflows, and the fine details of cross-border transport.

•    Proficiency in working with the Microsoft Office tools (Excel, Outlook, Word, PowerPoint), and comfortable using Transport Management Systems (TMS) and CRM platforms to keep workflows smooth.

•    Fluent in English both in writing and in speaking; fluency in the Czech and Slovak languages would be preferred.

•    You're highly organized, keeping even the most complex shipments on track and on time.

•    You excel at multitasking in fast-paced environments, effortlessly switching between priorities without losing focus.

•    You bring a solution-oriented mindset, staying calm under pressure and always looking for the most practical path forward.

•    You have a strong eye for detail, ensuring that every document, quote, and shipment is accurate and compliant.

•    You demonstrate excellent communication skills—written and spoken—with a professional and personable approach that builds trust with clients and partners alike.

•    Your negotiation and problem-solving abilities help you deliver value and build long-term relationships.

•    You're confident analyzing data and cost figures, spotting patterns, and using insights to guide better decisions.

•    You're self-motivated, reliable, and committed to delivering exceptional customer service—even when things don't go exactly to plan.

•    You adapt quickly to changing priorities, client needs, or market dynamics, and you embrace continuous learning.

•    You're collaborative and generous with your knowledge—always ready to support teammates and share insights.

•    You thrive when given ownership of initiatives, taking accountability and pride in getting things right the first time.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.  

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW 
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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