Air Travel Consultants with German
1 day ago
Work for a leading international airline – from the comfort of your home
We're seeking proactive, service-driven Air Travel Consultants to assist passengers with their travel needs. If you're fluent in German and English, tech-savvy, and ready to deliver excellent service, this role lets you work remotely anywhere in Czech Republic after training.
Location: Remote anywhere in Czech Republic (on-site during training)
Employment Type: Full-time (option for part-time after 6 months)
Industry: Airlines / Travel / Customer Service
Languages: German (B2) + English (B2)
Compensation: Competitive salary + benefits
Responsibilities:
Be the first point of contact for airline customers via inbound calls in German and English
Assist with bookings, cancellations, online check-in, and travel policy guidance
Accurately log all interactions in the system
Deliver friendly, efficient resolutions while meeting performance KPIs
Fluent German (B2) and English (B2), spoken and written
Living in Czech Republic or willing to relocate (on-site presence required for training)
Good computer skills and ability to work with online tools
Positive, friendly, and stress-resilient personality
Availability to work rotating shifts, including nights
Stable wired internet connection (minimum 16/10 Mbps)
Flexible: full-time or part-time after 6 months (based on KPI performance)
Relocation support with flight & accommodation provided
Fully paid training
Meal allowance
Multisport card
Language course contribution
22 vacation days after probation, 25 after 3 years
Public health & social insurance
Friendly, inclusive, and modern work environment
#GermanJobs #RemoteJobs #AirlineJobs #CustomerService #WorkFromHome #CzechRepublicJobs #TravelConsultant #GermanSpeakingJobs
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