Card Operations Specialist

15 hours ago

Prague, Hlavní město Praha, Czech Republic TWISTO Full time 1,200,000 - 2,400,000 per year

We're looking for a detail-oriented and proactive Card Operations Specialist to join our team In this role, you'll be responsible for managing and optimizing all aspects of our card operations, ensuring seamless and accurate processing of card-related activities.

Key Responsibilities:
  • Oversee day-to-day card operations including reporting, chargebacks, and card accounting
  • Handle daily card reporting, including transaction analysis and performance metrics
  • Address operational issues and provide solutions to enhance efficiency
  • Participate in the updating of customer documentation (company web, T&Cs, etc.)
  • Actively participate in issuing and acquiring implementation projects (operational part of processes)
  • Provides necessary information to the Product team and Development team
  • Actively support other teams across the company, providing card-related operational insights
What Twisto can offer:

  • An interesting and independent position within newly established department

  • Flexible working arrangements, including the possibility of hybrid work model

  • 37,5hours working week

  • Professional development opportunities through training, workshops

  • Informal and pleasant atmosphere - we all know each other, we do not fancy formalities, we are open, agile & dynamic team;

  • Promoting a healthy lifestyle - we offer MultiSport card, health care, fruit daily in the office, team events, meal voucher contribution, 5+ weeks of vacation;

  • Last but not least, great opportunity to be part of Twisto expansion in Europe & beyond

  • 2+ years of experience in card operations, issuing, acquiring, or related financial services roles

  • Experience working with payment schemes, chargebacks, and regulatory frameworks
  • Familiarity with reconciliation processes and financial reporting in a card environment
  • Exposure to compliance and audit processes in the card industry is a plus
  • Problem-solving and analytical skills to manage operational challenges
  • Ability to work independently and collaborate in a team-oriented environment
  • High attention to detail and accuracy in financial transactions
  • English language (B2 level)

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