Customer Care Specialista

2 days ago

Brno, South Moravian, Czech Republic Adbros s.r.o. Full time 360,000 - 420,000 per year

Informace

Chceš být důvodem, proč nás mají klienti rádi? Hledáme zkušeného Customer Care Specialistu

Věříš, že profesionální a přitom lidská komunikace je základem skvělé péče o zákazníky? Máš zkušenosti s telefonickou komunikací a umíš psát srozumitelné, přátelské a zároveň kvalitní e-maily? Pak hledáme právě tebe

Do našeho týmu hledáme proaktivního a komunikativního člověka, který se nebojí zvednout telefon, umí naslouchat a s chutí pomáhá klientům. Budeš klíčovým článkem zákaznické zkušenosti – a to se počítá.

Co tě u nás čeká?

Budeš hlavním kontaktem pro naše klienty – po telefonu i e-mailem

Pomůžeš řešit jejich požadavky, otázky i přání rychle, vstřícně a s úsměvem

Každý den budeš mít možnost ovlivnit, jak nás zákazníci vnímají a proč nás doporučují dál

Proč právě k nám?

Protože u nás nejsi jen číslo. Každý člen týmu má skutečný vliv na to, jak naši klienti vnímají naši značku. Pokud chceš být jedním z těch, díky kterým se k nám klienti rádi vracejí, ozvi se.

Jsme AdBros. Společně s klienty realizujeme jejich představy v digitálním světě – efektivně, srozumitelně a s dlouhodobou péčí.

Těšíme se na tebe

Co od vás očekáváme

Zkušeného a jistého člověka na telefonu, který se nebojí mluvit ani v náročnějších situacích

Skvělého psavce, který zvládne formulovat profesionální e-maily s přátelským tónem

Proaktivního a samostatného parťáka, který přichází s nápady a řešeními

Komunikačně silnou osobnost, která si umí získat důvěru

Týmového hráče, o kterého se můžeme vždy opřít

Co vám nabízíme

Moderní pracovní prostředí a pracovní Macbook

Fajn kolektiv, který si rozumí i mimo práci (pivo, bowling, společné akce)

Mentora, který tě provede začátkem i rozvojem

Neomezenou dovolenou – důvěra je u nás základ

Možnost růstu, vzdělávání a osobního rozvoje

Finanční prémie za týmové úspěchy, stravenky a multisportku jako třešničku na dortu

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