CZ - Deputy Country Manager

About the Team

We are the BYD Czech team, a passionate team of young and seasoned professionals, driven by innovation and a comprehensive understanding of the automotive landscape. We embrace the diverse challenges of being a new entrant brand and are committed to our long-term success by delivering top-tier BEV/PHEV products, customer experience, and services to our local customers.

Our forward-thinking approach and unwavering dedication to collaboration with our valued partners form the foundation of our long-term success. We are agile, quick to respond to industry trends, and always strive to set new benchmarks in quality and innovation. United by a shared vision of excellence, the BYD Czech team is focused on creating a sustainable and customer-centric future in the automotive world.

About the role

As the Deputy Country Manager, you will play a key role in driving business growth and ensuring the smooth execution of operations in the Czech market. You will jointly own the national commercial targets, lead the expansion of our business and partner network, and deliver outstanding customer experiences - supporting and in close collaboration with the Country Manager.

Beyond the existing business scope, you are expected to leverage your strong local expertise and resources to identify and realize new business opportunities. This role requires both your strategic vision and hands-on operational leadership-balancing quantitative objectives (e.g., customer NPS, sales, network development, market share, and P&L) with qualitative outcomes (e.g., Investor relations, team development, and mentorship).
Together with all members in the BYD Czech team, you will steer and contribute to building a strong and sustainable BYD presence in Czech and Slovakia, securing long-term success in this key market in Europe.

Key Objectives & Responsibilities:

• Achieve the commercial goals for the countries of responsibility.
• Lead & Supervise the execution of our commercial policies to create great customer experiences in all channels.
• Manage business growth in an Omni channel perspective with a B2B2C mindset. Negotiate and supervise dealership agreements and teamwork to achieve the agreed goals.
• Always work with final customer in mind. Understanding their needs and working together with our selected partners to overachieve their expectations.
• Build a qualitative network of partners and dealers to achieve commercial goals in the specific region of responsibility.
• Be the face of BYD at country level with industry and key media.
• Build and Develop the relation with key industry partners.
• Lead the commercial process from lead to order and from order to delivery.
• Recruit, Coach and Motivate the commercial team.
• Develop Talent and actively lead Performance Improvement Plans.
• Provide relevant market insights and customer feedback and channel internally.
• Complete any additional tasks or projects as assigned by superiors.

Key Results:

• Commercial and funnel management metrics
• Sales & Delivery goals
• Funnel Conversion rates
• Productivity metrics
• Inventory management

Customer Happiness

• NPS
• Customer ratings

Consistency

• Checklists
• Materials
• Processes

Management & Talent Development

• Coaching
• Performance Improvement support

About BYD Group

Established in November 1994, BYD Group is a leading multi-sector high-tech company focused on innovation and development in automobiles, rail transit, renewable energy, and electronics.

Committed to fulfilling a better life through technological innovations, BYD Group leverages a robust network of over 40 subsidiaries, with over 900,000 employees of 110,000 engineers worldwide in over 400 cities of 79 countries, actively driving the implementation of comprehensive zero-emission and emission reduction solutions. In 2024, BYD Auto delivered 4.27 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales.

BYD Group upholds the values of innovation, pragmatism, passion, and competition, dedicating itself to technological empowerment throughout the entire process of renewable energy acquisition, storage, and application, contributing to the goal of sustainable future development for all humanity.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team