Senior AR Analyst with French, Advertising

4 weeks ago


Prague, Hlavní město Praha, Czech Republic Amazon Full time

Financial Operations team seeks a proactive, customer and detail oriented Finance Analyst to manage and resolve receivables and payment related queries from business customers.

As a Finance Analyst, you will be responsible for managing customer liabilities to Amazon, reviewing and monitoring AR Aging Reports and collections targets, responding to customer invoicing inquiries, researching unpaid or disputed amounts, and reconciling Amazon's open receivables with customers to ensure quick and timely AR collection.

Key responsibilities include:

  • Managing customer liabilities to Amazon - credit collection operations
  • Reviewing and monitoring AR Aging Reports and collections targets
  • Responding to customer invoicing inquiries, researching unpaid or disputed amounts and working directly with the customer to resolve their issues and correct invoicing errors
  • Reconciling Amazon's open receivables with customers to ensure quick and timely AR collection
  • Working effectively with all relevant stakeholders to ensure customer satisfaction and resolve escalations and discrepancies
  • Diagnosing, improving and fixing issues with current collections processes

Basic Qualifications:

  • Fluent French and English
  • Very good communication and analytical skills
  • Positive attitude towards issue resolution
  • Good MS Office skills
  • Passion for financial operations, open communication and comfort around higher management
  • Communicative, willing and able to sort issues and financial data interchange through phone, email
  • Able to present in front of different audiences

Preferred Qualifications:

  • Previous Account Receivables, Customer Care, or other customer facing department experience
  • Previous experience in remote teams, being in contact with customers through phone and/or email
  • Finance background or previous experience with finance is an advantage

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.



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