Technical Support Engineer

1 month ago


Prague, Czech Republic PŘEDVÝBĚR.CZ s.r.o. Full time
Technical Support Engineer

For our client, who specializes in news production systems, we are seeking a new colleague for the position of Technical Support Engineer.

Job description:

  • Provide Expert Technical Support: Deliver high-level technical support to broadcasters globally
  • System Installation & Training: Install new systems and train journalists and IT staff at TV stations around the world
  • 24/7 Communication: Manage communications via email and telephone hotline, including 24/7 support shifts
  • Remote Troubleshooting: Solve advanced technical problems remotely, ensuring smooth operations for our clients
  • Document & Report: Maintain detailed documentation of support cases and report bugs for continuous improvement

Requirements:

We are looking for individuals who excel in:

  • Clear Communication: Excellent spoken and written English skills
  • Technical Expertise: Advanced knowledge of Windows and Mac OS desktop operating systems, as well as server operating systems with a strong focus on Linux
  • Flexibility: Availability to work on shifts and travel on short notice
  • Reliability: A responsible and reliable approach to work
  • Team Collaboration: Strong teamwork skills
  • Quick Learning: The ability to rapidly learn new technologies and methods

Preferred Qualifications:

  • Language Skills: Proficiency in Czech or Slovak, and additional languages like French, German, Spanish, Portuguese, or Hindi
  • Technical Skills: Experience in database administration, SQL, and basic programming knowledge
  • Soft Skills: Strong training, presentation, and interpersonal skills
  • Leadership: Experience managing a team
  • Support Experience: Previous experience in a technical support role

Languages:

Required: EnglishAdvantageous: French, German, Spanish, Portuguese, Hindi, Czech, Slovak

What we offer:

  • Challenging Projects: Be part of interesting and challenging projects in the broadcast industry
  • Dynamic Team: Work with a fun, young, and dynamic team in an informal atmosphere
  • Global Travel: Travel to exciting destinations worldwide
  • Flexibility: Benefit from flexible working hours and the possibility of working from home
  • Tech Gear: Laptop and cell phone provided
  • Financial Rewards: Competitive salary, 13th salary, and performance-related bonuses
  • Health & Wellness: Annual training budget, Multisport card, sick days, and meal vouchers
  • Team Activities: Participate in company events and teambuilding activities
  • Place of work: Prague - Vokovice

If you are interested in this offer, please send us your structured resume. We will contact you shortly.

PŘEDVÝBĚR.CZ s.r.o. reserves the right not to contact candidates who do not meet the above requirements.

The advantage of working with us is speed You will only have a phone interview with our consultants

By responding to this advertisement, I agree that PŘEDVÝBĚR.CZ s.r.o., located at Na Kozačce 1289/7, Prague 2, will process my personal data for the purpose of job placement in accordance with Act No. 110/2019 Coll., until written revocation.

PŘEDVÝBĚR.CZ s.r.o.

Požadavky
  • Minimální vzdělání: ÚSO s maturitou (bez vyučení)
Benefity
  • Mobilní telefon
  • Stravenky
  • Příspěvek na volný čas
  • Sick days
  • Firemní akce


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