Senior IT Infrastructure Support Specialist
3 weeks ago
About the Role:
">This is a long-term production support role for an IT infrastructure specialist in the banking industry.
">Job Description:
">We are seeking an experienced system administrator with expertise in managing complex IT infrastructures to join our team as a production support engineer. The successful candidate will be responsible for providing technical support and maintenance for various systems, including but not limited to IBM Sterling Integrator, Sterling Engine Proxy, Sterling Authentication Server, and Sterling Configuration Manager.
">Key Responsibilities:
">- ">
- Investigate and resolve system failures and incidents reported on the services supported;">
- Communicate effectively with business and IT teams to ensure smooth service delivery;">
- Perform root-cause analysis and implement production fixes to minimize downtime;">
- Work collaboratively with global teams to adhere to SLAs and service delivery procedures defined by ITIL framework;">
- Provide on-call support during weekends and holidays to ensure seamless operations;">
Required Skills and Qualifications:
">The ideal candidate should possess a strong background in IT infrastructure management, with experience in:
">- ">
- IBM Sterling Integrator, Sterling Engine Proxy, Sterling Authentication Server, and Sterling Configuration Manager;">
- File transmission protocols such as FTPS, SFTP, AS2, SOAP, and SwiftNet FileAct and InterAct;">
- Java and Unix/Linux environments;">
- Oracle databases;">
- Knowledge of payment and cash management systems is desirable;">
- ITIL accreditation is an added advantage;">
Benefits:
">As a valued member of our team, you can expect:
">- ">
- A competitive salary range of $80,000 - $110,000 per annum, commensurate with experience;">
- A comprehensive benefits package, including sport subscription and private healthcare;">
- Opportunities for professional growth and development within a dynamic organization;">
- Remote work flexibility, with occasional visits to our offices in Warsaw or Krakow;">
- Integration into a global team, collaborating on exciting international projects;">
About Us:
">We are emagine, a leading company in the banking industry, committed to delivering innovative solutions and exceptional customer experiences. Our team thrives on collaboration, creativity, and a passion for technology.
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