Citrix Environment Manager

6 days ago


Remote Gdansk Warsaw, Czech Republic WIPRO IT SERVICES POLAND Sp. z o.o. Full time

About the Role

We are seeking a highly skilled Citrix Specialist to join our team in Poland. As a key member of our technical tower, you will be responsible for managing and maintaining Citrix environments to support remote workstations and virtual desktop infrastructure.

The successful candidate will have extensive experience working with Citrix products, including XenApp and XenDesktop. You will be responsible for installing, configuring, and troubleshooting these systems, as well as performing system testing within Citrix environments.

In this role, you will also serve as a single point of contact (SPOC) from the technical tower to the customer, ensuring adequate communication and rapid resolution as a crisis management. Additionally, you will be responsible for vendor management and human resource management, managing day-to-day operations, and assigning/manage workplans.

You will conduct regular reviews with teams, taking care of weekly and monthly senior management status reports, attending business meetings with various stakeholders, and performing corrective actions based on customer satisfaction surveys.

As a Citrix Specialist, you will support service improvement programs, ensure compliance with quality/safety standards defined for the order, perform trend analysis, identify key incidents, and collaborate with relevant teams/individuals to minimize incidents. If applicable, you will also assist with expenditure estimates/reviews for new projects.

Requirements

  • Minimum 5 years of experience working with Citrix
  • ITIL Foundation/Practitioner certification
  • OEM certifications required
  • Experience working with Windows Server 2016, 2019, Windows Server 2012
  • Experience working with XenApp, XenDesktop
  • Knowledge of PowerShell or VBScript
  • Knowledge of CyberArk
  • Minimum bachelor's degree or equivalent technical education
  • English (mother tongue or min. B1 level)
  • German would be highly welcome (but not mandatory)

Salary Range: €45,000 - €65,000 per annum, depending on experience and qualifications. Benefits include a comprehensive salary package, opportunities for professional growth and development, and a dynamic work environment.



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