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Logistics Expert with Global Reach

1 week ago

Wrocław Amsterdam, Czech Republic C.H. Robinson Full time

About the Role:

C.H. Robinson is seeking a skilled Logistics Representative to enhance our TMC team in Wroclaw or Amsterdam. As a key member of our team, you will drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network.

Key Responsibilities:

  • Build relationships with customer contacts to execute day-to-day transportation needs
  • Proactively monitor, manage, and follow up on shipment daily exceptions
  • Manage service failures with transportation service providers and work with customers to resolve any potential issues
  • Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
  • Provide prompt and professional response to customer's requests for additional information
  • Hit tactical and operational KPI targets (Quality and Productivity Metrics)
  • Manage reconciliation of weekly financial reports
  • Responsible for running and improving reports on daily shipment activities
  • Identify and implement operational efficiency gains
  • Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
  • Collect, sort, and distribute operational information to the internal team

Requirements:

  • 3-5 years of work experience in a similar role (European Logistics) or a university degree in the area of Logistics or Business
  • Fluency in English is a MUST for this role
  • Willingness to create and adhere to process and plan
  • Ability to solve problems in an effective and efficient manner
  • Ability to think creatively and be flexible
  • Ability to work in a stressful, team-oriented, and fast-paced environment
  • Friendly, customer-service attitude
  • Knowledgeable in Microsoft Outlook, Excel, and PowerPoint
  • Detail-oriented and strong communication skills

What We Offer:

  • Real opportunities to grow your talent in a fast-moving, global organization
  • A fun, open, and inclusive workplace that encourages innovative thinking
  • Possibility to develop your language skills in our multilingual offices
  • Opportunities for professional growth with access to training platforms like Percipio and GoFluent
  • Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life insurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

About Us:

  • We are a leading logistics company with a global presence
  • We strive to provide exceptional service to our clients
  • We believe in building strong relationships with our customers and partners