IT Technical Support Specialist with Dutch Language Skills

3 days ago


Kraków Katowice Wrocław Lublin Warszawa Opole, Czech Republic Capgemini Polska Sp. z o.o. Full time
About Capgemini Polska Sp. z o.o.

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Our purpose is to unleash human energy through technology for an inclusive and sustainable future.

As a responsible and diverse organization of over 360,000 team members globally in more than 50 countries, we trust our clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Our IT Heroes Team

Join us as a part of the best IT Heroes Team that helps customers in overcoming their IT challenges. You will be a key member of our team, working closely with experts to provide top-notch technical support.

About the Role

You will start your career from the onboarding plan, where you'll gain the basics of IT support. As you gain experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world, as there is a variety of roles that you can choose for your career with us.

  • You will troubleshoot issues over the phone, chat, or email. In case you won't be able to handle it on your own, you will have a team of colleagues to always back you up.

This role requires good communication skills, both written and verbal, as well as the ability to work under pressure. You will be equipped with all necessary tools and knowledge so you will be able to help those end users like your friend who couldn't access a special application on their company laptop.

What We Offer
  • Well-being culture: medical care with Medicover, private life insurance, and Multisport card.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform.
  • Award-winning development programs to support your career at every stage.
  • Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair).


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