Career Opportunity: Client Experience Specialist at LYNX B.V.

4 days ago


Prague, Hlavní město Praha, Czech Republic LYNX B.V. Full time
Company Overview

LYNX B.V. is a FinTech company founded in 2006 in the Netherlands with a goal to provide top-notch services and necessary tools for self-investing.

We are proud to create an environment where everybody thrives, currently with offices in Amsterdam, Berlin, Ghent, and Prague, and more than 300 employees contributing to the success of over 65,000 clients.

Salary and Benefits

We offer a competitive salary, including an additional 13th salary, opportunities for your professional development, educational budget of €2,000 per year, lunch card, international projects, free coffee, modern office, free snacks, free beverages, no dress code, fruit basket, supportive work environment, summer party trip to European destination, various team building activities, informal and friendly working environment, free parking, and in-house trainings.

Job Description

As a Client Experience Representative, you will be the primary point of contact for our clients, answering phone calls, responding to chat messages and emails, assisting with issues regarding operations on their investment account, educating clients via different channels, contacting broker's service & trading desk to solve trading or administrative issues, and working on numerous internal projects.

Required Skills and Qualifications
  • Well-mannered, client-oriented problem solver
  • Financial markets enthusiast with genuine interest in trading
  • Native Polish language and communicative English required
Benefits and Others
  • Competitive salary (approximately €40,000 - €60,000 per year)
  • Additional 13th salary
  • Opportunities for your professional development
  • €2,000 educational budget per year
  • Lunch card
  • International projects
  • Free coffee
  • Modern office
  • Free snacks
  • Free beverages
  • No dress code
  • Fruit basket
  • Supportive work environment
  • Summer party trip to European destination
  • Variety of team building activities
  • Informal and friendly working environment
  • Free parking
  • In-house trainings


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